Application Support Specialist

2 days ago


Bengaluru, Karnataka, India Oraiyan Groups Full time

Job Summary

Oraiyan Groups is seeking a skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical support for our company's computer applications and networks.

Key Responsibilities

  • Technical support: Providing technical assistance to end-users for our company's computer applications and networks.
  • System administration: Managing change requests, new system implementations, and version upgrades.
  • Problem-solving: Identifying and resolving technical issues, and implementing preventative measures.
  • Training: Preparing and providing training to end-users on supported systems.
  • Collaboration: Collaborating with software development teams and business stakeholders.
  • Reporting: Monitoring service performance and providing reporting to the business.

Requirements

  • Installing software.
  • Configuring systems.
  • Maintaining system security.
  • Installing antivirus software.
  • Facilitating user requirement study workshops.
  • Publishing standard operating procedures (SOP) for supported applications and systems.


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