Strategic Client Success Manager
3 weeks ago
Theprintspace is a global leader in social commerce for the art community. We provide marketing services to artists with strong social media followings, which helps them to build thriving, monetized online brands.
About The RoleIn this pivotal role, you will serve as the key point of contact for artists with significant social media followings. You'll work closely with the Artist Manager to design and execute strategic plans for online art sales, including print drops and email capture campaigns.
Key Responsibilities:- Client Relationship Management
Build and maintain strong relationships with artists, becoming their trusted partner in achieving their goals.
Strategic Campaign DevelopmentDesign and execute impactful strategies, including print drops and email capture campaigns, aligning with client objectives.
Project ManagementOversee multiple projects simultaneously with impeccable attention to detail, ensuring smooth and timely execution.
Data-Driven InsightsAnalyze performance metrics to refine strategies and enhance marketing initiatives. Leverage tools like HubSpot, Zendesk, and advanced CRMs for smarter decision-making.
Team CollaborationWork closely with cross-functional teams—including onboarding, production, and artist managers—to align on shared goals and deliver exceptional outcomes.
Requirements and Qualifications:- At least 3 years of experience in account management, client servicing, or a related field.
- Strong communication, organizational, and negotiation skills.
- Proficiency in digital tools, analytics platforms, and CRM systems (HubSpot, Outreach).
- Analytical mindset with the ability to interpret data and make actionable recommendations.
- Exceptional attention to detail, adaptability, and a proactive approach to problem-solving.
We are offering a salary of $80,000 - $110,000 per year, depending on experience, plus benefits and opportunities for growth and professional development.
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