Application Support Specialist
2 weeks ago
Job Title: L2 Application Support Engineer
Job Summary: We are looking for an L2 Application Support Engineer to join our team. The successful candidate will be responsible for the day-to-day maintenance of application systems in operation.
Key Responsibilities:
- Identify and troubleshoot application issues and resolve or escalate them appropriately.
- Conduct root cause analysis, manage communication, and maintain client relationships in partnership with infrastructure service support team members.
- Perform end-to-end incident management, including investigation and resolution, and handover to L3 for any code changes.
- Ensure all production changes are made in accordance with lifecycle methodology and risk guidelines.
- Make configuration changes or apply patches to meet customer requirements or resolve complaints.
- Drive product and process quality improvement.
- Minimize customer escalations proactively with proper customer response and updates.
- Analyze issues while escalating to L3 level/SMEs.
- Oversee and intervene in compliance matters.
- Meet first response time SLA, using a ticketing tool, and work with L1 & L3 team and SMEs.
- Support ticket reduction (normalized as average number of tickets per installation).
-
Application Specialist
4 weeks ago
Delhi, Delhi, India Zigsaw Full timeJob Title: Application SpecialistWe are seeking a highly skilled Application Specialist to join our team at Zigsaw. As an Application Specialist, you will play a critical role in supporting and developing our Capital Markets workflow and data management platform.Key Responsibilities:Support and develop different versions of our Capital Markets workflow and...
-
IT Support Specialist
4 weeks ago
Delhi, Delhi, India Careerxtra Full timeJob Title: IT Support Specialist (French)We are seeking a highly skilled IT Support Specialist to join our team at Careerxtra. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to...
-
IT Support Specialist
3 weeks ago
Delhi, Delhi, India eduCLaaS Full timeJob Title: IT Support SpecialistJob Summary: We are seeking an experienced IT Support Specialist to join our team at eduCLaaS. The successful candidate will provide remote technical support to internal and external users, ensuring seamless IT services.Key Responsibilities:Provide remote support to end-users with technical issuesIdentify, analyze, and resolve...
-
Application Support Specialist
4 weeks ago
Delhi, Delhi, India BoardPAC Full timeJob Title: Application Support EngineerBoardPAC is a leading provider of Digital Board Meeting Automation Solutions, recognized for driving simple, secure, sustainable, and experiential communications for Board and Executive members. With a global presence and a reputation for excellence, we are seeking a highly skilled Application Support Engineer to join...
-
IT Support Specialist
3 weeks ago
Delhi, Delhi, India Careerxtra Full timeAbout the RoleWere looking for a skilled IT Support Specialist to join our team at Careerxtra. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, troubleshooting complex issues, and ensuring that our systems are running smoothly.Key Responsibilities• Client Support: Manage incoming user queries...
-
Desktop Support Specialist
4 weeks ago
Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full timeJob Title: Desktop Support SpecialistJob Description:We are seeking a skilled Desktop Support Specialist to join our team at Maneva Consulting Pvt. Ltd. The ideal candidate will have excellent communication and problem-solving skills, with a strong background in desktop/laptop/application troubleshooting support.Key Responsibilities:Provide technical support...
-
Desktop Support Specialist
2 weeks ago
Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full timeJob Title: Desktop Support SpecialistJob Summary:This is an exciting opportunity to work as a Desktop Support Specialist with Maneva Consulting Pvt. Ltd. The ideal candidate will have excellent communication skills, a strong background in desktop/laptop/application troubleshooting, and experience with Active Directory and LAN...
-
Senior Application Specialist
4 weeks ago
Delhi, Delhi, India Danaher Full timeSenior Application SpecialistBeckman Coulter Diagnostics is seeking a highly skilled Senior Application Specialist to join our team in Delhi. As a key member of our Application team, you will be responsible for providing on-site application training to clients, performing instrument and product validations, and conducting technical presentations to...
-
IT Support Specialist
2 weeks ago
Delhi, Delhi, India eduCLaaS Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at eduCLaaS. The successful candidate will provide remote technical support to internal and external users, ensuring seamless IT services.Key Responsibilities:Provide remote support to end-users experiencing technical issues with devices, applications, or network...
-
Administrative Support Specialist
4 weeks ago
Delhi, Delhi, India Umanist Staffing LLC Full timeJob Title: Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Umanist Staffing LLC. As an Administrative Support Specialist, you will be responsible for managing the front desk, providing administrative support, and ensuring the smooth operation of our office.Key...
-
IT Support Specialist
3 weeks ago
Delhi, Delhi, India Flexis Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at Flexis. As an IT Support Specialist, you will be responsible for delivering exceptional technical support to our end-users, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesEngage with end-users to deliver effective technical support and issue...
-
Senior Application Specialist
2 weeks ago
Delhi, Delhi, India Danaher Full timeAt Danaher, we're dedicated to advancing and optimizing the laboratory to move science and healthcare forward.We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.The...
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Artos Software Full timeAbout Artos SoftwareAt Artos Software, we're on a mission to solve complex problems for e-commerce merchants with simple yet powerful applications and tools. Our team of experienced founders is dedicated to building and maintaining innovative products that drive business growth.Job Title: Technical Support SpecialistWe're seeking a skilled Technical Support...
-
Support Specialist
2 weeks ago
Delhi, Delhi, India Clifford Chance Full timeAbout this roleThe Support Specialist will be the primary point of contact for the GPMS application team, providing analytical strength and solving impediments, managing risk, and driving program-level continuous improvement. The role requires working with various applications and their configurations, identifying root causes, proposing test cases and fixes,...
-
Application Operations Specialist
2 days ago
Delhi, Delhi, India Intense Technologies Limited Full timeJob Summary:In this role as Application Operations Specialist at Intense Technologies Limited, you will be responsible for ensuring the optimal functioning of our software applications. This includes monitoring system performance, identifying potential issues, and implementing proactive checks to prevent downtime.The ideal candidate will possess a strong...
-
IT Support Specialist French
3 weeks ago
Delhi, Delhi, India Careerxtra Full timeWe are seeking a talented IT Support Specialist to join our team at Careerxtra. As an IT Support Specialist, you will be responsible for managing incoming user queries through calls, chat, and email handling IT issues with care and efficiency.Key Responsibilities:Client Support: Manage incoming user queries through calls, chat, and email handling IT issues...
-
Frontend Application Specialist
2 weeks ago
Delhi, Delhi, India TechCurators Full timeReact Development at TechCuratorsWe are seeking a skilled Frontend Application Specialist to join our team at TechCurators.As a key member of our development team, you will be responsible for building and maintaining the frontend of our project.The ideal candidate will have experience with React and a strong understanding of client-side development.Key...
-
IT Support Specialist
4 weeks ago
Delhi, Delhi, India ARKANCE IN Private Limited (Formerly Capricot) Full timeJob Title: IT Support SpecialistThe IT Support Specialist plays a vital role in providing technical assistance and support to our employees, ensuring they can effectively use the technology and systems required for their roles.Key Responsibilities:Technical Support: Provide first and second-level support, responding to and resolving technical support...
-
Technical Product Support Specialist
3 weeks ago
Delhi, Delhi, India Talent Nexa Consulting Full timeJob Title: Technical Product Support SpecialistJob Summary:As a Technical Product Support Specialist at Talent Nexa Consulting, you will provide technical support to customers via email, chat, and phone calls. You will research, diagnose, and troubleshoot issues to identify solutions, perform regular follow-ups with customers, and log software defects in a...
-
Clinical Support Specialist
2 weeks ago
Delhi, Delhi, India Nand Imperial Consulting Full timeJob Overview:The Clinical Support Specialist will provide presales support to Sales team for a range of laser products and other products that may be introduced to the product basket from time to time, to ensure maximum leads are converted to orders.Key Responsibilities:Convince customers about the superiority of our technology compared to other technologies...