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Technical Production Support Specialist

1 month ago

Bengaluru, Karnataka, India Broadridge Full time

Company Overview

Broadridge is a leading provider of technology-enabled financial infrastructure and operating solutions. We empower our clients to achieve their goals by offering innovative, scalable, and secure solutions.

Estimated Salary

₹1,200,000 - ₹1,500,000 per annum, depending on experience.

Job Description

We are seeking a Technical Production Support Specialist to join our team in Bangalore. The successful candidate will be responsible for providing technical support for Rockall COLLATE and FASTNET products, owning standard production support procedures, and collaborating with clients on open JIRA tickets.

Key Responsibilities:

  • Work on issues related to Rockall COLLATE and FASTNET products
  • Own the standard production support procedures
  • Closely work with clients on open JIRA tickets
  • Prioritize issues based on client feedback
  • Stay aware of changes/updates at the Rockall project level

Requirements:

To be successful in this role, you will need to have a strong understanding of technical production support and excellent communication skills. You should also be willing to work rotating shifts, preferably early morning shifts, and stretch as needed.

Benefits:

Broadridge offers a comprehensive benefits package, including medical insurance, retirement plan, and paid time off. We are committed to fostering a diverse, equitable, and inclusive environment and dedicated to providing a workplace that empowers associates to be authentic and bring their best to work.

Others:

We believe that associates can only do their best when they feel safe, understood, and valued. We work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.