Hotel Operations Manager
1 month ago
We are seeking a seasoned Front Office professional to lead our team. Reporting to the Rooms Division Manager, you will:
- Oversee a shift of Front Office staff, ensuring exceptional guest experiences at all times.
- Collaborate in developing, implementing, and maintaining procedures for the Department, focusing on guest engagement.
- Support the management of the team, including training and development, to ensure the team's success.
- Handle complex guest queries and feedback.
Requirements:
A degree in hotel or hospitality management is highly regarded.
Previous experience with a Property Management System (PMS) is essential, with Opera being desirable.
Work Arrangement:
On-site
Employment Type:
Full-time
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