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Senior Client Partnership Director

3 weeks ago

Bhopal Surat Indore, India beBeeRiskManagement Full time
Relationship Manager Lead

Job Description:

As a Relationship Manager Lead, you will be responsible for overseeing the relationship management team and ensuring that all client interactions are of the highest quality.

  • Team Leadership:

- Providing guidance, training, and support to team members to ensure effective client management

  • Client Relationship Management:

- Developing and maintaining strong relationships with high-value clients to meet their financial needs and achieve customer satisfaction

  • Strategic Planning:

- Contributing to the development and implementation of strategic plans to drive business growth and revenue targets

  • Sales and Business Development:

- Identifying opportunities for upselling, cross-selling, and expanding products and services to existing clients

  • Collaboration:

- Working with other departments to ensure a cohesive approach to client services

  • Performance Analysis:

- Monitoring and analyzing team performance, implementing improvement initiatives, and reporting key performance indicators

  • Communication:

- Effectively communicating with stakeholders, executives, and clients to convey strategic initiatives

  • Risk Management:

- Assessing and managing risks associated with client relationships to ensure compliance and mitigate potential issues

  • Compliance:

- Ensuring all client interactions comply with regulations and internal policies

  • Market Research:

- Staying informed about market trends, competitor activities, and industry developments to identify opportunities and threats

],