Vice President, Production Services Application Support Specialist

1 week ago


Pune, Maharashtra, India BNY Full time

Role Overview

Vice President, Production Services Application Support I is a critical role at BNY, responsible for leading the application support team in delivering high-quality services to our clients. As a seasoned professional with 5-8 years of experience in DPG tools, you will be responsible for investigating, diagnosing, and resolving technical incidents and inquiries on all DPG tools.

Key Responsibilities

  • Investigate and resolve technical incidents and inquiries on DPG tools
  • Develop and maintain knowledge of DPG tools, including Gitlab, CICD, JIRA, Artifactory, and SonarQube
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base articles
  • Stay up-to-date with industry trends and emerging technologies

Requirements

  • 5-8 years of experience in DPG tools
  • Strong understanding of databases, LDAP, and directory services
  • Experience with enterprise-level support of business-critical services
  • Excellent organizational, negotiation, and communication skills

About BNY

BNY is a leading global financial services company, committed to empowering our employees to grow and succeed. We offer a competitive compensation package, benefits, and wellbeing programs, as well as opportunities for professional development and career advancement.



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