Vice President, Production Services Application Support Specialist
4 weeks ago
Role Overview
Vice President, Production Services Application Support I is a critical role at BNY, responsible for leading the application support team in delivering high-quality services to our clients. As a seasoned professional with 5-8 years of experience in DPG tools, you will be responsible for investigating, diagnosing, and resolving technical incidents and inquiries on all DPG tools.
Key Responsibilities
- Investigate and resolve technical incidents and inquiries on DPG tools
- Develop and maintain knowledge of DPG tools, including Gitlab, CICD, JIRA, Artifactory, and SonarQube
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base articles
- Stay up-to-date with industry trends and emerging technologies
Requirements
- 5-8 years of experience in DPG tools
- Strong understanding of databases, LDAP, and directory services
- Experience with enterprise-level support of business-critical services
- Excellent organizational, negotiation, and communication skills
About BNY
BNY is a leading global financial services company, committed to empowering our employees to grow and succeed. We offer a competitive compensation package, benefits, and wellbeing programs, as well as opportunities for professional development and career advancement.
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Pune, Maharashtra, India BNY Full timeJob Summary:BNY is seeking a skilled Vice President, Production Services Application Support I to join our team. This role is responsible for investigating, diagnosing, and resolving technical incidents and inquiries on all DPG tools.The ideal candidate will have hands-on working experience with databases, query languages, and Unix/Linux/Windows...
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