Training and Quality Analyst
1 week ago
FatakPay Digital Pvt. Ltd. is hiring a Training and Quality Analyst to drive business growth through effective training and quality analysis. The successful candidate will have a minimum of 3 years of experience in training or quality analysis, preferably in the financial services or debt collection domain.
Key Responsibilities:
- Monitor and evaluate agent calls to ensure adherence to quality and compliance standards.
- Identify areas of improvement in agent performance, communication, and customer handling.
- Recommend process improvements to enhance agent performance and compliance.
- Work closely with team leaders to ensure quality standards are upheld across teams.
Salary Range: ₹700,000 - ₹1,100,000 per annum (dependent on qualifications and experience)
-
Training and Quality Analyst
2 weeks ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeAbout FatakPay Digital Pvt. Ltd.">FatakPay Digital Pvt. Ltd. is a leading company in the financial services industry, dedicated to delivering exceptional solutions for debt collection and customer engagement. We are seeking an experienced Training and Quality Analyst to join our team.">Job Description:">The successful candidate will be responsible for...
-
Training and Quality Assurance Specialist
2 weeks ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Description:FatakPay Digital Pvt. Ltd. is a pioneering fintech company that requires a highly skilled Training and Quality Assurance Specialist to join our team. The successful candidate will be responsible for designing and implementing effective training programs for debt collection agents, ensuring they meet high-quality standards and regulatory...
-
Quality Assurance and Training Professional
1 week ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeAbout the Role: We are seeking a talented Quality Assurance and Training Professional to join our team as a Debt Collection Trainer and Quality Specialist.Key Responsibilities:Design and develop comprehensive training programs for debt collection agentsDeliver compliance training to ensure adherence to regulatory guidelines and company policiesMonitor and...
-
Quality Assurance and Training Manager
2 weeks ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeAbout the Role: Quality Assurance and Training Manager at FatakPay Digital Pvt. Ltd. is responsible for monitoring and evaluating agent calls to ensure adherence to quality and compliance standards. You will also develop and implement training programs to enhance agent performance and compliance, as well as provide individual feedback to agents on their...
-
Mumbai, Maharashtra, India Lodha Ventures Full timeAbout Lodha VenturesLodha Ventures is a pioneering collective of high-growth new-age businesses, empowering entrepreneurs to turn ambitious ideas into category-disrupting enterprises.We deploy patient proprietary capital with a focus on value creation, operating with independent CEOs and empowered leadership teams that foster a performance-driven culture.Our...
-
Data Analyst Trainee
4 weeks ago
Mumbai, Maharashtra, India Destino Infotech Pvt Ltd Full timeAbout UsDestino Infotech Pvt Ltd is a leading provider of innovative solutions in the Reinsurance industry. We strive to deliver exceptional quality and results for our clients.Job Description:We are seeking a highly motivated Data Analyst Trainee to join our team. As a Data Analyst Trainee, you will be responsible for carrying out Quality reviews for the...
-
Navi Mumbai, Maharashtra, India Hexaware Technologies Full timeJob Title: Senior Quality Analyst Position for International AccountsAbout Us: We are a leading provider of technology services and consulting, with a strong focus on quality and customer satisfaction. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.Salary Range: ₹18-25 Lacs per annum (dependent...
-
ETL Data Analyst and Quality Specialist
4 weeks ago
Mumbai, Maharashtra, India 2coms Full timeAbout the RoleWe are seeking a highly skilled ETL Data Analyst and Quality Specialist to join our team at 2coms. This role will involve designing and executing comprehensive test plans, collaborating with developers and business analysts, and ensuring data accuracy and consistency.
-
Mumbai, Maharashtra, India FatakPay Full timeJob Overview:FatakPay is a leading fintech company specializing in debt collection services. We are seeking a highly skilled Debt Collection Training and Quality Assurance Specialist to join our team.About the Role:This is a challenging and rewarding opportunity for an experienced professional to take on a key role in agent development and organizational...
-
Senior Quality Assurance Specialist
3 weeks ago
Mumbai, Maharashtra, India Quality Austria Central Asia Pvt. Ltd. Full timeAbout UsAt Quality Austria Central Asia Pvt. Ltd., we are a leading provider of assessment, testing, training, and certification services in India. Our dedication to integrity and quality has made us a top testing and certification company, offering clients a competitive edge.Role OverviewWe are seeking an experienced Senior Quality Assurance Specialist for...
-
Digital Marketing Training Program Manager
4 weeks ago
Mumbai, Maharashtra, India MCTA Marketing Courses Training Academy Pvt Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Digital Marketing Training Program Manager to join our team at MCTA Marketing Courses Training Academy Pvt Ltd.Job DescriptionDigital Marketing Training Program ManagementDevelop and implement comprehensive digital marketing training programs for students across multiple centers in Mumbai.Maintain...
-
Training Director
4 weeks ago
Mumbai, Maharashtra, India Anand Rathi Share and Stock Brokers Ltd Full timeSenior Training and Development Manager Job SummaryWe are seeking an experienced Senior Training and Development Manager to join our team at Anand Rathi Share and Stock Brokers Ltd. As a key member of our organization, you will be responsible for designing and delivering training programs that enhance the skills and knowledge of our employees.About the...
-
Training and Development Leader
4 weeks ago
Mumbai, Maharashtra, India Anand Rathi Share and Stock Brokers Ltd Full timeAbout the Role:Anand Rathi Share and Stock Brokers Ltd is seeking a highly skilled Training and Development Leader to join our team. As a key member of our organization, you will be responsible for developing and implementing comprehensive training programs that enhance the skills and knowledge of our employees.About the Job:Job Title: Senior Training and...
-
Business Process Analyst
2 weeks ago
Mumbai, Maharashtra, India Information Technology and Services Full timeJob Title: Business Process AnalystAbout the Role:We are seeking a skilled Business Process Analyst to join our team in Andheri, Mumbai. As a Business Process Analyst, you will play a crucial role in understanding and improving our business processes.Key Responsibilities:Understanding Vision Plus & Cards processStrong business analysis skills, including...
-
Training Director
2 months ago
Mumbai, Maharashtra, India 2coms Full timeJob Role: Training ManagerAbout 2coms - Our company provides financial services, including personal, gold, auto, business, durable, and commercial vehicle finance, as well as loan against property.Key Responsibilities:Develop high-quality training content for our frontline staff, focusing on mobile-based or web-based platforms.Update and moderate training...
-
Debt Collection Trainer and Analyst
2 weeks ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeAbout the RoleFatakPay Digital Pvt. Ltd. is seeking a highly skilled Debt Collection Trainer and Analyst to join our team in Marol, Andheri East, Mumbai. As a key member of our organization, you will play a vital role in shaping the skills and knowledge of our debt collection agents.The ideal candidate should have a minimum of 3 years of experience in...
-
Experienced Quality Assurance Specialist
4 weeks ago
Navi Mumbai, Maharashtra, India Three Across Full timeJob Overview:We are seeking a detail-oriented and experienced Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. As a key member of our team at Three Across, you will be responsible for conducting call monitoring, identifying areas for improvement, and working closely with the...
-
Digital Training Specialist
2 weeks ago
Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full timeJob Title: Digital Training SpecialistAt FatakPay Digital Pvt. Ltd., we are seeking a highly skilled Digital Training Specialist to join our team. This is a challenging role that requires a strong background in training, quality analysis, and debt collection. The ideal candidate will have at least 3 years of experience in a related field and a passion for...
-
Training Superintendent Lead
4 weeks ago
Mumbai, Maharashtra, India Wilhelmsen group Full timeWilhelmsen Ship Management is a third-party ship manager offering various services worldwide. As a leading company in the maritime industry, we have a strong presence across more than 70 countries.We are currently seeking an experienced and skilled individual to fill the role of Training Superintendent - Nautical. This position is responsible for...
-
Corporate Training and Development Director
3 weeks ago
Mumbai, Maharashtra, India Anand Rathi Share and Stock Brokers Ltd Full timeJob Title: Senior Training and Development Manager Job Summary:Anand Rathi Share and Stock Brokers Ltd is seeking a highly experienced and skilled Senior Training and Development Manager to lead the development and implementation of comprehensive training programs across various departments. The ideal candidate will have a strong background in training...