Digital Training Specialist

3 hours ago


Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time
Job Title: Digital Training Specialist

At FatakPay Digital Pvt. Ltd., we are seeking a highly skilled Digital Training Specialist to join our team. This is a challenging role that requires a strong background in training, quality analysis, and debt collection. The ideal candidate will have at least 3 years of experience in a related field and a passion for developing comprehensive training programs.

The estimated salary for this position is ₹850,000 - ₹1,200,000 per annum, depending on experience. Located in Marol, Andheri East, Mumbai, this role offers excellent opportunities for growth and professional development.

Key Responsibilities:
- Design and deliver training programs for debt collection agents, including onboarding and refresher training.
- Develop training materials, modules, and SOPs to enhance agent performance and compliance.

Requirements:
- A minimum of 3 years of experience in training or quality analysis, preferably in the financial services or debt collection domain.
- Strong knowledge of negotiation skills, customer interaction techniques, and product knowledge.
- Ability to conduct assessments and quizzes to evaluate training effectiveness and provide constructive feedback to agents.

FatakPay Digital Pvt. Ltd. offers a dynamic work environment, competitive salary, and opportunities for career advancement.

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