Customer Retention Strategy Manager

2 weeks ago


Delhi, Delhi, India Kama Ayurveda Pvt. Ltd. Full time

Kama Ayurveda Pvt. Ltd. is seeking a strategic, data-driven expert to develop and execute retention strategies that increase customer loyalty, reduce churn, and improve lifetime value.

Key Responsibilities:
  1. Strategy Development: Develop and implement CRM strategies, including segmentation, personalization, and automation, to enhance customer engagement, retention, and lifetime value.
  2. Customer Journey Mapping: Analyze the customer journey and identify touchpoints where CRM efforts can enhance the overall experience.
  3. Email Marketing: Lead the email marketing efforts, including planning, designing, executing, and analyzing email campaigns to optimize open rates, click-through rates, and conversions.
  4. Predictive Analytics: Utilize data analytics to identify key drivers of churn, segment customers, and measure the effectiveness of retention efforts.
  5. Lifecycle Campaign Management: Plan and execute multichannel retention campaigns, including email, SMS, push notifications, and in-app messages, to drive repeat purchases and subscription renewals.

The ideal candidate will have a strong background in CRM, email marketing, customer segmentation, and lifecycle marketing, with hands-on experience using marketing automation platforms, CRM systems, and analytics tools. A minimum of 4-6 years of experience in digital marketing, CRM, or related roles is required.

We offer a competitive salary of approximately $85,000 per annum, based on industry standards and location. Additional benefits include health insurance, retirement plans, and opportunities for professional growth and development.



  • Delhi, Delhi, India The Loom Full time

    The Loom is seeking a skilled Customer Loyalty and Retention Specialist to join our team. In this role, you will be responsible for developing and executing strategies to improve customer loyalty and retention.About The RoleAs a key member of our team, you will work closely with marketing, sales, and customer support teams to create and optimize retention...


  • Delhi, Delhi, India Decode Age® Full time

    Job Title: Customer Retention Marketing StrategistAbout Decode Age:We are a pioneering wellness brand that focuses on making the latest scientific advancements in longevity research accessible to everyone. Our goal is to enrich the health and lives of individuals through quality and research-driven products.Your Role:As our Customer Retention Marketing...


  • Delhi, Delhi, India RAS Luxury Skincare Full time

    Company Overview:RAS Luxury Skincare is a renowned skincare company dedicated to providing high-quality products and exceptional customer experiences. We are seeking a skilled Strategic Customer Retention Professional to join our team.Job Description:We are looking for a results-driven professional to develop and execute strategies that increase customer...


  • Delhi, Delhi, India Truemeds Full time

    We are seeking a highly skilled Customer Retention Marketing Specialist to lead and accelerate our efforts around engaging and retaining existing customers. The ideal candidate will have 2-3 years of experience in creating mobile/web application journeys & campaigns on tools like MoEngage, Clevertap, etc.The role involves working closely with...


  • Delhi, Delhi, India Lotus Interworks Full time

    Job DescriptionWe are seeking a seasoned professional to lead our revenue retention efforts as a Strategic Revenue Growth Leader - Customer Retention at Lotus Interworks. In this critical leadership role, you will be responsible for developing and implementing comprehensive retention strategies to minimize customer churn and maximize recurring revenue.About...


  • Delhi, Delhi, India Industrybuying Full time

    Industrybuying: A Leading E-commerce Company\rWe are seeking an exceptional Customer Experience Strategist to join our team in a key role that will drive customer retention, loyalty, and revenue growth through data-driven insights.">About the Role:">This is a critical position where you will develop and execute CRM campaigns across email, SMS, WhatsApp, and...


  • Delhi, Delhi, India The Sleep Company Full time

    At The Sleep Company, we're on a mission to revolutionize the sleep experience for our customers. As a Retention Marketing Associate, you'll play a pivotal role in driving the success of our retention marketing initiatives.Job Title: RRetention Marketing AssociateAbout Us:The Sleep Company is dedicated to delivering top-notch products and innovative...


  • Delhi, Delhi, India Truemeds Full time

    Company OverviewTruemeds is a technology-driven, telehealth platform that aims to reduce healthcare expenses and improve healthcare outcomes by democratizing medicine purchases in India.SalaryWe offer an attractive salary package for this role, estimated at ₹1.2 million per annum, based on the job requirements and location.Job DescriptionRole Summary:We...


  • Delhi, Delhi, India YaClass Full time

    We are seeking a highly skilled Senior Account Manager to join our team at YaClass. This role is responsible for maintaining and increasing customer loyalty and contract renewals for products or services by effectively achieving daily set targets.Key Responsibilities:Client Relationship Management: Build and maintain strong relationships with existing...


  • Delhi, Delhi, India goSTOPS Full time

    Job Title: Retention Marketing SpecialistAbout Us:At goSTOPS, we're dedicated to providing exceptional customer experiences that foster long-term relationships.About the Role:We're seeking a skilled Retention Marketing Specialist to join our team. As a key player in our marketing efforts, you'll be responsible for designing and implementing innovative...


  • Delhi, Delhi, India CashKaro Full time

    We are seeking an ambitious and results-driven Retention Marketing Manager for CashKaro. This is a key role in our growth strategy, responsible for developing and executing retention strategies to minimize churn and improve LTV (Lifetime Value) of our users.Key Responsibilities:Owning retention of user cohorts, minimizing churn, and improving LTVDeveloping...


  • Delhi, Delhi, India Industrybuying Full time

    Industrybuying is committed to delivering exceptional customer experiences, and as a CRM and Retention Strategic Lead, you will play a pivotal role in driving this vision forward.About the RoleWe are seeking an experienced professional to oversee the development and execution of comprehensive CRM strategies that enhance customer retention, loyalty, and...


  • Delhi, Delhi, India DMI Finance Private Limited Full time

    Job SummaryWe are seeking a skilled Growth and Retention Strategist to join our team at DMI Finance Private Limited. This role is ideal for someone with a passion for driving business growth through data-driven strategies and customer-centric approaches.About the RoleThe successful candidate will be responsible for developing and executing comprehensive...


  • Delhi, Delhi, India dadha Full time

    Job OverviewWe're seeking a detail-oriented and strategic Retention Marketing Strategist to join our growth marketing team at dadha. The primary goal of this role is to leverage marketing automation tools to drive customer retention, engagement, and growth.Main Responsibilities:


  • Delhi, Delhi, India Baazi Games Full time

    About the RoleWe are seeking a highly skilled Lead Retention Marketing Strategist to join our team at Baazi Games. This is an excellent opportunity for a seasoned marketing professional to drive lead nurturing strategies and contribute to the growth of our business.Job SummaryThe successful candidate will be responsible for developing and executing lead...


  • Delhi, Delhi, India Baazi Games Full time

    Company Overview">Baazi Games is a leading online gaming platform, dedicated to providing an unparalleled entertainment experience to its users.">About the Role">We are seeking an experienced Marketing Retention Manager - CRM Led to join our team, who will be responsible for developing and executing marketing strategies with CRM led communications aimed at...


  • Delhi, Delhi, India Wizdom: Books and Podcasts Summaries in 15 Min Full time

    About Wizdom:Wizdom is a top-rated app that offers 3000+ summaries and insights of the world's best books, courses, and podcasts. Our mission is to empower millions of learners to achieve their self-growth goals. Job Description:We are seeking a highly skilled Customer Retention and Growth Marketing Lead to join our team in Mumbai. The successful candidate...


  • Delhi, Delhi, India Stellar Information Technology Pvt Ltd Full time

    **Key Responsibilities**We are looking for an experienced Data Growth and Retention Manager to lead our Data Care Program (DIY Software) to achieve significant growth in Annual Recurring Revenue (ARR) and Monthly Recurring Revenue (MRR). The successful candidate will be responsible for increasing Life-Time Value of the Customer, managing customer life-cycle...


  • Delhi, Delhi, India OZiva Full time

    About the RoleWe are seeking a skilled Customer Relationship Management (CRM) Associate to join our team at OZiva. As a CRM Associate, you will play a key role in enhancing customer relationships, driving engagement, and delivering exceptional experiences.Key ResponsibilitiesRetention Marketing Strategies: Develop, implement, and manage retention marketing...


  • Delhi, Delhi, India Saras Analytics Full time

    Position OverviewWe are an innovative SaaS company dedicated to revolutionizing eCommerce data infrastructure and analytics. As a pioneering force in this space, we are seeking an experienced Strategic Account Manager to champion the success of our valued customers.This key role will play a pivotal part in ensuring the ongoing satisfaction and growth of our...