Pensions Administrator Role

3 weeks ago


Dehra Dūn, Uttarakhand, India Equiniti Full time
Overview

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6,000 employees, it supports 37 million people in 120 countries.

The company's vision is to be the leading global share registrar, offering complementary services to its client base and upholding values that set the core foundations for its success. These values include being trusted to deliver on commitments, commercial in building long-term value, collaborative in approach, and improving by continually enhancing skills and services.

Job Description

This role involves working within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to clients and customers. The ideal candidate will have a minimum of 1 year's experience in the pensions industry, preferably in the area of Bulk Purchase Annuities and/or Defined Benefit Pension Scheme Administration.

As a Pensions Administrator, you will be responsible for providing administration services to customers, working to agreed targets. This includes putting the member experience at the heart of everything, interpreting and applying Trustee membership movements to the insured population during buy-in administration, and resolving customer enquiries (oral and written).

You will also be required to collate and escalate Trustee and client enquiries, draft non-standard correspondence in response to customer and client enquiries, collate and analyse data, and produce routine reports. Additionally, you will perform and issue pension calculations, including manual calculations, and check and review Trustee's pension calculation during buy-in administration.

The role also involves carrying out projects and ad-hoc activities, as determined by your Team Leader. To be successful in this position, you will need to demonstrate excellent attention to detail, strong communication skills, and a strong desire to deliver exceptional customer service.

Required Skills and Qualifications

The successful candidate will possess:



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