Customer Service Coordinator

1 day ago


Delhi, Delhi, India KodNest Full time
Job Overview

We are seeking a highly organized and customer-focused Customer Service Coordinator to join our team in Bangalore Urban. This full-time role is ideal for someone with 1-3 years of experience in administrative or customer-facing positions.

The successful candidate will serve as the first point of contact for visitors and callers, ensuring a professional and welcoming experience while managing front desk operations and providing administrative support efficiently.

Key Responsibilities
  • Visitor Management: Greet and welcome visitors, ensuring they feel comfortable and are directed appropriately.
  • Call Handling: Answer, screen, and forward phone calls professionally.
  • Reception Area Maintenance: Keep the reception area neat, organized, and presentable at all times.
  • Administrative Support: Provide general administrative assistance, including preparing letters, emails, and documents.
Requirements
  • Customer Service: Proven ability to address visitors' and callers' needs with courtesy and efficiency.
  • Communication Skills: Excellent verbal and written communication skills to engage confidently with diverse individuals.
  • Organizational Skills: Strong organizational skills to manage tasks effectively and maintain smooth front desk operations.
What We Offer

A competitive salary of ₹350,000 - ₹450,000 per annum, commensurate with experience.



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