Senior Field Service Coordinator

5 days ago


Delhi, Delhi, India Waters Corporation Full time

Overview:

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We are seeking a skilled SERVICE SUPPORT OPERATIONS SPECIALIST to support the growth of our businesses across India.

About Waters Corporation:

Waters Corporation is a world-leading specialty measurement company that has pioneered innovations in chromatography, mass spectrometry, and thermal analysis for over 60 years.

Job Description:

  • Oversee all aspects of work orders: Ensure timely completion of service-related tasks and maintain accurate records.
  • Prepare quotes and invoices: Develop proforma invoices and submit them to customers on time.
  • Communicate with customers: Maintain regular communication regarding service contract renewals, payment follow-ups, and order-related activities.
  • Maintain databases: Update and manage databases of installed systems and service enablement jobs.
  • Adhere to quality standards: Ensure compliance with quality system procedures and Health & Safety standards at all times.

Required Skills and Qualifications:

  • Education: Bachelor's degree in a relevant field.
  • Experience: 2-5 years of experience in service/sales administration coordination.
  • Skills: Strong customer focus, effective communication skills, personal integrity, and excellent time management skills.

Benefits:

As a Waters employee, you will enjoy a competitive salary, opportunities for career growth, and a diverse and inclusive work environment.

Estimated Salary: ₹850,000 - ₹1,200,000 per annum (depending on location and experience).



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