Senior Field Service Technician

3 weeks ago


Delhi, Delhi, India Raytheon Technologies Full time

Job Summary

We are seeking a highly skilled Senior Field Service Technician to join our Information Management Services division based in India. The successful candidate will provide technical support to our onsite team and handle escalated calls to ensure minimal impact.

Key Responsibilities

  • Provide first-level support to the onsite team
  • Handle escalated calls and involve next-level support as needed
  • Ensure all SLAs targets are met
  • Deliver all deliverables on predefined frequency to customers
  • Organize regular training sessions for customer-level 1 support staff
  • Regular meetings with customers to record feedback and implement corrective/preventive measures
  • Keep track of necessary documentation and records
  • Be the SPOC for scheduled/emergency maintenance activities
  • Implement security patches/hot fixes and coordinate with network, ISP, and vendors
  • Monitor system performance and highlight indicators impacting performance
  • Perform core server health checks and take corrective action

Requirements

  • Minimum 5 years of experience in Aviation IT support or 6 years in IT industry
  • 3-year Diploma in Engineering or 4-year Full-time B. Tech or Bachelor in Computer Application
  • Familiarity with airline/airport operations, terminology, and culture is preferred
  • Experience supporting various hardware and peripheral components in an on-site environment
  • Minimum 3-year experience in a customer service environment
  • Excellent interpersonal skills are essential
  • Strong work ethic, result-oriented, and excellent oral and written communication skills are required
  • Candidates with MCSE/CCNA certification will be preferred
  • Good hands-on experience on Windows 2019 servers, vMware, Linux (basics)
  • Understanding of SQL and Oracle databases
  • Experience in VMware Implementation and Administration
  • Experience in Windows Server Patch Management
  • Experience in Networking Technologies Switching/Routing/Firewall


  • Delhi, Delhi, India Raytheon Technologies Full time

    Job SummaryWe are seeking a highly skilled Senior Field Service Technician to join our Information Management Services division based in India. The successful candidate will provide technical support to our onsite team, handle escalated calls, and ensure all SLAs targets are met.Key ResponsibilitiesProvide first-level support to the onsite teamHandle...


  • Delhi, Delhi, India Medprime Technologies Full time

    Job Title: Field Service TechnicianWe are seeking a qualified Field Service Technician to join our team at Medprime Technologies Pvt. Ltd. in Delhi, India. The successful candidate will be responsible for installing new products, testing them to ensure they are working correctly, and performing maintenance and customer support tasks.Key...


  • Delhi, Delhi, India AVASO Technology Solutions Full time

    Job Title: Field Service CoordinatorWe are seeking a highly motivated and organized Field Service Coordinator to join our team at AVASO Technology Solutions. As a Field Service Coordinator, you will play a critical role in ensuring the smooth operation of our field service team.Key Responsibilities:Develop and implement effective strategies for managing...

  • Service Technician

    2 weeks ago


    Delhi, Delhi, India Angel India CAD CAM Pvt. Ltd. Full time

    **Job Summary:**We are seeking a highly skilled Service Technician to join our team at Angel India CAD CAM Pvt. Ltd. The successful candidate will be responsible for the service and maintenance of printing machines, including uv printers, eco solvent, solvent, plotters, and print n cut.Key Responsibilities:Service and maintenance of printing...


  • Delhi, Delhi, India IRIS-Corporate Solutions Full time

    Role DescriptionThis is a part-time remote role for a Field Assessor/ Examiner for Solar Pump Technician on PAN India basis at IRIS Corporate Solutions.The role involves conducting assessments and examinations using our advanced platform and ensuring compliance with assessment standards and guidelines.Key ResponsibilitiesConduct assessments and examinations...


  • Delhi, Delhi, India Waters Corporation Full time

    Position OverviewAt Waters, a leading specialty measurement company that prioritizes inclusion and diversity, we are looking for a skilled Field Service Engineer to support our successful business growth across various regions.Key ResponsibilitiesProvide exceptional service to our clients by troubleshooting and resolving technical issues with our measurement...


  • Delhi, Delhi, India SincX Instruments Pvt. Ltd. Full time

    Job DescriptionJob Title: Field Service EngineerRole OverviewWe are seeking a skilled Field Service Engineer to join our team at SincX Instruments Pvt. Ltd. in New Delhi.Key ResponsibilitiesInstall and demonstrate equipment at customer premises.Handle customer complaints and provide support for maintenance and repair as per their request.Schedule and follow...


  • Delhi, Delhi, India Astute Outsourcing Services Pvt. Ltd Full time

    Job Title: MST (Multi Service Technician)The role of a Multi Service Technician is to ensure the smooth operation of the property's facilities and equipment.Responsibilities:Inspect and perform preventative maintenance on the property's facilities and equipment.Inspect all areas of the property for safety issues and take immediate corrective action.Assist...


  • Delhi, Delhi, India Leonardo Full time

    Job Title: Mechanical Technician ServiceWe are seeking a skilled Mechanical Technician Service to join our team in India. As a Mechanical Technician Service, you will be responsible for performing technical support activities on naval systems.Main Responsibilities:Commissioning of systems, including installation, startup, configuration, and integration with...


  • Delhi, Delhi, India Modern Agile Technologies LLP Full time

    Job OverviewModern Agile Technologies LLP is seeking a skilled Oracle Field Service Cloud Implementation Specialist to lead the design, implementation, and integration of Oracle Field Service Cloud with existing systems. The ideal candidate will have a strong understanding of Oracle Field Service Cloud modules, including Core Manage, Smart Location, Routing,...


  • Delhi, Delhi, India Mobio Solutions Full time

    Job Title: Microsoft Dynamics Field Service Implementation SpecialistAbout the Role:Mobio Solutions is a leading IT services and solutions provider focused on delivering high-quality digital transformation services. We specialize in CRM implementations, custom software development, and cloud solutions, helping clients across industries enhance their business...


  • Delhi, Delhi, India Leonardo Full time

    About the Role:Leonardo is seeking a skilled Electrical Technician Service Specialist to join our team in India.The selected candidate will be responsible for performing technical support activities on naval systems, working in a predominantly military environment, at naval bases, or in a more industrial context, at shipyards.Main...


  • Delhi, Delhi, India Leonardo Full time

    Job Title: Electrical Technician Service IndiaJob Description:Leonardo is a global industrial group, among the main global players in Aerospace, Defence and Security that realises multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 53,000 employees worldwide, the company has a...


  • Delhi, Delhi, India AVASO Technology Solutions Full time

    AVASO Technology Solutions: Demand and Capacity CoordinatorWe are seeking a highly motivated Demand and Capacity Coordinator to join our Field Services team. As a key member of our global organization, you will play a crucial role in enabling our team to operate on a forecast-based model.Key Responsibilities:Collaborate closely with Sales and GCAM to...


  • Delhi, Delhi, India Amentum Full time

    Job SummaryAs a Senior RF/Microwave Engineer Technician at Amentum, you will be responsible for performing complex repairs, calibrations, and modifications of precision measurement equipment. This includes waveguide/coaxial frequency meters, RF signal generators, spectrum analyzers, and other RF/microwave equipment.ResponsibilitiesRepair, calibrate, and...


  • Delhi, Delhi, India Adecco India Pvt Ltd Full time

    Company OverviewAdecco India Pvt Ltd is a leading provider of HR solutions, delivering innovative people solutions on a local and international level. Our dynamic team is shaping the future of work and the global employment landscape.Job OverviewWe are seeking a skilled Installation Engineer to join our team in Delhi, India. This is a full-time position with...


  • Delhi, Delhi, India Dadu Medical Centre Full time

    Job Title: Laser TechnicianAbout the Role:At Dadu Medical Centre, we are seeking a skilled Laser Technician to join our team. The ideal candidate will have experience with laser hair removal and a strong understanding of skin care services.Key Responsibilities:Maintain a rapport with clients and provide excellent customer service.Assist in delivering various...

  • Biomedical Technician

    4 weeks ago


    Delhi, Delhi, India Fresenius Medical Care Full time

    Job SummaryWe are seeking a highly skilled Biomedical Technician to join our team at Fresenius Medical Care. As a key member of our technical staff, you will be responsible for ensuring the optimal performance of our medical equipment and facilities.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance, troubleshooting, and repair activities...


  • Delhi, Delhi, India Leonardo Full time

    Job Description:Leonardo is a global industrial group, among the main global players in Aerospace, Defence and Security that realises multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 53,000 employees worldwide, the company has a solid industrial presence in Italy, the UK,...


  • Delhi, Delhi, India Apt Resources Full time

    Electro-Mechanical Technician - Caterpillar Heavy EquipmentOur client, a leading commercial agricultural farm in Angola, is seeking an experienced Electro-Mechanical Technician to join their team. As a key member of the maintenance team, you will be responsible for diagnosing, troubleshooting, and repairing various types of Caterpillar machinery and...