Customer Experience Coordinator

2 weeks ago


Delhi, Delhi, India Bizprintshop pvt ltd Full time

Bizprintshop pvt ltd is looking for a Customer Experience Coordinator.

The estimated salary range for this position in the industry is ₹25,000 - ₹40,000 per month.

This role requires a professional with excellent communication skills and email writing abilities to handle customer inquiries via phone and email.

Key responsibilities include:

  • Providing knowledgeable assistance to customers and going above and beyond to provide accurate information.
  • Ensuring timely resolution of customer complaints within Service Level Agreement (SLA) deadlines.

The ideal candidate will have strong problem-solving skills, be detail-oriented, and possess excellent interpersonal skills to effectively communicate with the operations team and clients.

The selected candidate will play a crucial role in maintaining high-quality customer relationships and ensuring exceptional customer service standards are met.

We offer competitive compensation packages and opportunities for growth and development to our employees.



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