Client Services Coordinator

1 month ago


Delhi, Delhi, India Sodexo Full time
Job Description:

We are seeking a highly skilled and organized Client Services Coordinator to join our team in Greater Noida. As a key member of our front office team, you will be responsible for coordinating all work requests coming in through various channels.

Key Responsibilities:
  • Collaborate with other members of the Sodexo on-site team to dispatch and collect work orders established after receiving a request.
  • Collect closed work orders to close calls and produce reports based on data collected.
  • Receive and answer incoming calls, emails, and papers reporting complaints or work requests.
  • Login calls through software, generating work orders.
  • Maintain helpdesk work area and equipment in a clean and orderly condition.
  • Ensure confidentiality and security of all data and information relating to the facility.
Qualifications:
  • Any Graduate
  • Excellent knowledge of Word and Excel
  • Excellent customer service skills
  • Excellent communication skills
  • Ability to deal with various types of people
  • Effective time management skills
  • Ability to work under pressure
Estimated Salary:

Rs 5,00,000 - Rs 7,00,000 per annum, depending on experience and qualifications.


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