Customer Service Operations Coordinator
4 days ago
The Hird is seeking a highly skilled Customer Service Operations Coordinator to join our team. This role involves handling customer interactions daily with zero availability time, ensuring SLAs are met consistently at individual and team levels.
Key Responsibilities- Manage customer interactions effectively, meeting performance thresholds and key KPIs such as RSAT, AHT, and customer experience.
- Remain up-to-date with new changes and implement feedback and corrective actions to prevent repeat instances.
- Excellent communication skills, with prior experience in a contact center not mandatory.
- Strong team player with domain knowledge preferred.
- Positive attitude and ability to promote brand value.
- Open to all available shifts, including staggered shifts and working on weekends.
- 9 hours of productive on-call taking time per shift per day.
- Self-motivated with leadership qualities.
- Graduate or above with minimum 9 months and maximum 10 years of experience in the contact center industry.
- HSC with minimum of 18 months and maximum of 10 years' experience in the contact center industry.
This role offers an estimated salary of ₹25,000, with opportunities for professional growth and development. If you are a motivated and dedicated individual looking to make a difference in a dynamic environment, we encourage you to apply.
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Customer Service Coordinator
1 day ago
Delhi, Delhi, India KodNest Full timeJob OverviewWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team in Bangalore Urban. This full-time role is ideal for someone with 1-3 years of experience in administrative or customer-facing positions.The successful candidate will serve as the first point of contact for visitors and callers, ensuring a...
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Customer Service Logistics Coordinator
13 hours ago
Delhi, Delhi, India Wayo Full timeWe are seeking a highly organized and detail-oriented Customer Service Logistics Coordinator to join our Operations team in Gurgaon and Bangalore. As a key member of our logistics team, you will be responsible for managing and coordinating daily dispatch activities, ensuring timely pick-ups and drop-offs, and resolving any driver partner or customer...
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Customer Service Coordinator
13 hours ago
Delhi, Delhi, India GreenTree Immigration Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at GreenTree Immigration. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.About the RoleThis role will be responsible for providing administrative...
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Operational Coordinator
1 day ago
Delhi, Delhi, India Boston Institute of Analytics Full timeAbout Boston Institute of AnalyticsBoston Institute of Analytics is a leading educational organization dedicated to providing high-quality training and support services. We are committed to empowering our franchisees with the skills and knowledge they need to succeed in their roles.Job SummaryWe are seeking an experienced Operational Coordinator to join our...
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Customer Service Liaison for Global Operations
2 weeks ago
Delhi, Delhi, India British Council Full timeAt the British Council, we are committed to delivering exceptional customer experiences in our libraries across India.Job SummaryWe seek a highly skilled Customer Service Liaison to manage day-to-day operations of our libraries, ensuring seamless delivery of services and products aligned with British Council standards. This role requires excellent customer...
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Logistics Operations Coordinator
13 hours ago
Delhi, Delhi, India Parker Wellbore Full timeParker Wellbore, a leading energy company, is seeking an experienced Logistics Operations Coordinator to join its global team.About UsWe help energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our innovative services include land and offshore drilling, premium rental tools, and advanced operations and...
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Wellness Operations Coordinator
3 days ago
Delhi, Delhi, India What's Up Wellness Full timeJob SummaryWe are seeking a detail-oriented and organized Wellness Operations Coordinator to join our team at What's Up Wellness. In this role, you will be responsible for processing orders, coordinating with the warehouse for order fulfillment, managing logistics and inventory, generating MIS reports, and interacting with customers.About UsWhat's Up...
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Aerospace Operations Coordinator
13 hours ago
Delhi, Delhi, India Karnavati Aviation Private Limited Full timeKarnavati Aviation Private Limited is seeking a highly skilled and experienced individual for the position of Aerospace Operations Coordinator.As an Aerospace Operations Coordinator, you will be responsible for overseeing the day-to-day activities related to flight operations. Your primary goal will be to ensure that all flights depart and arrive safely and...
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Director of Operations and Customer Service
4 weeks ago
Delhi, Delhi, India HireBloc Full timeAbout the RoleWe are seeking a highly skilled Director of Operations and Customer Service to lead our team at HireBloc. In this pivotal role, you will be responsible for overseeing branch operations and ensuring exceptional customer service.
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Operations Coordinator
3 days ago
Delhi, Delhi, India Rare Carat Full timeRole OverviewWe are seeking a highly motivated Operations Coordinator to join our team at Rare Carat.The ideal candidate will be responsible for managing the daily operations of our e-commerce website and ensuring that our customers receive an exceptional experience. This involves working closely with 200+ diamond vendors from various locations, as well as...
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Customer Experience Coordinator
2 weeks ago
Delhi, Delhi, India Bizprintshop pvt ltd Full timeBizprintshop pvt ltd is looking for a Customer Experience Coordinator.The estimated salary range for this position in the industry is ₹25,000 - ₹40,000 per month.This role requires a professional with excellent communication skills and email writing abilities to handle customer inquiries via phone and email.Key responsibilities include:Providing...
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Customer Service Operations Specialist
13 hours ago
Delhi, Delhi, India Nouryon Full timeJob OverviewWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Nouryon. This role is responsible for ensuring the timely execution of the Order To Cash process, working closely with customers and internal teams to deliver exceptional service.
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Ecommerce Operations Coordinator
1 day ago
Delhi, Delhi, India What's Up Wellness Full timeAbout What's Up Wellness">At What's Up Wellness, we're on a mission to revolutionize the world of wellness by making healthy choices easier than ever. Our team is passionate about helping people achieve better nutrition through simple and delightful experiences.Responsibilities">">We're looking for an Ecommerce Operations Coordinator to process orders,...
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Customer Service Operations Manager
1 day ago
Delhi, Delhi, India Firstsource Full timeA leading provider of customized Business Process Management (BPM) services, Firstsource is a trusted custodian and long-term partner to 100+ leading brands with a presence in the US, UK, India, and Philippines.Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking,...
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Customer Experience Coordinator
2 weeks ago
Delhi, Delhi, India Vianaar Homes Full timeVianaar Homes is seeking a skilled Customer Experience Coordinator to join our team. As a key member of our staff, you will play a crucial role in maintaining exceptional service standards and ensuring guest satisfaction.">">About the Role:The Customer Experience Coordinator will be responsible for managing guest interactions, overseeing inventory...
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Operations Coordinator
3 weeks ago
Delhi, Delhi, India S.D. Motors Private Limited Full timeWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team at S.D. Motors Private Limited.About the RoleThis is an exciting opportunity for a motivated individual to take on a key support role, assisting in the day-to-day operations of our company.The successful candidate will have excellent communication and interpersonal...
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Business Operations Coordinator
2 weeks ago
Delhi, Delhi, India Rare Carat Full timeRare Carat, the #1 marketplace for diamonds in the United States, is seeking a highly motivated Business Operations Coordinator to join our team.We are a fully remote start-up with a global, remote team of young people taking on more responsibility than most companies would give. We have a bias for action and a meritocracy where the best ideas win.The ideal...
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Financial Operations Coordinator
4 weeks ago
Delhi, Delhi, India Oshkosh Full timeAbout UsOshkosh AeroTech, a leading provider of aviation ground support products, gate equipment, and airport services, seeks a skilled Financial Operations Coordinator. As part of our team, you will contribute to the company's success by performing daily financial activities with precision and attention to detail.Job ResponsibilitiesWe are seeking a highly...
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Financial Operations Coordinator
4 weeks ago
Delhi, Delhi, India Nationwide Immigration Services Full timeJob SummaryWe are seeking a detail-oriented Financial Operations Coordinator to join our team at Nationwide Immigration Services. This role is responsible for ensuring the smooth operation of our financial functions, including accounts payable and receivable, expense reporting, and reconciliation.Key Responsibilities:Reconcile invoices and identify...
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Customer Service Representative
13 hours ago
Delhi, Delhi, India Alight Solutions Full timeWe are seeking a highly motivated and results-driven Customer Service Representative to join our Voice Operations team at Alight Solutions. As a key member of our team, you will be responsible for delivering exceptional customer experiences through phone calls, ensuring that our clients receive the highest level of service.About the Role:Manage customer...