Operational Coordinator
15 hours ago
Boston Institute of Analytics is a leading educational organization dedicated to providing high-quality training and support services. We are committed to empowering our franchisees with the skills and knowledge they need to succeed in their roles.
Job Summary
We are seeking an experienced Operational Coordinator to join our team in Mumbai. As an Operational Coordinator, you will play a critical role in supporting seamless operations and ensuring high standards across our franchise locations. You will work closely with our faculty, staff, and management team to develop and implement operational processes, train and onboard new franchisees, and coordinate academic activities for batches across the country.
Key Responsibilities
* Franchisee Training & Onboarding: Train and onboard new franchisees across the country, ensuring they are fully equipped to follow company processes and protocols.
* Internal Staff Training: Conduct training sessions for internal staff on operational processes and protocols, ensuring that standards are met across the organization.
* Documentation & Reporting: Create and maintain documentation, including daily performance tracking reports, standard operating procedures, and other necessary records.
* Academic Activity Coordination: Plan and coordinate academic activities for batches across the country to ensure smooth program execution.
* Operational Oversight: Oversee daily operations, supporting faculty, staff, and the management of physical facilities to ensure schedules and resources are well-coordinated.
Requirements & Skills
* Experience: Minimum 1 year of experience in operations management, training, or a related field, preferably within the EdTech or franchise industry.
* Communication Skills: Excellent English communication and presentation skills, both verbal and written.
* Attention to Detail: Strong focus on thoroughness, quality, and accuracy in all aspects of work.
* Customer-Focused: Demonstrated ability to work effectively and positively with a diverse group of stakeholders, including students, faculty, staff, and administrators.
* Industry Knowledge: Up-to-date knowledge of industry practices, trends, and emerging issues.
* Interpersonal Skills: Charismatic, enthusiastic, and competitive personality with excellent interpersonal skills.
* Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for documentation and reporting purposes.
Why Choose Us?
At Boston Institute of Analytics, you'll have the opportunity to develop your skills in operational coordination, training, and development within a dynamic and growth-focused environment. We offer a competitive salary of ₹35,000 - ₹50,000 per month, depending on experience, plus additional benefits such as health insurance and paid time off.
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