Customer Experience Specialist

Job Title: Customer Experience SpecialistAbout the Role:We're looking for a highly skilled and customer-focused professional to handle inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries in a timely and professional...

Job Title: Customer Experience SpecialistRole Overview:This is a pivotal role in our organization, where you will be responsible for delivering exceptional customer experiences through proactive engagement and issue resolution. Your primary focus will be on providing timely and effective support to clients and Academic Mentors via various communication...

Unlock Your Potential in a Customer-Focused EnvironmentJob DescriptionGeneral Customer Service: Provides post-sale technical and non-technical customer service and support across multiple sub-families for business and/or end-consumer customers.Customer service specialists utilize advanced support technologies to deliver exceptional results, fostering lasting...

Hi ConnectionsTeamware is hiring for Customer Experience Specialist (Social Media) roleExperience:1 to 2yearsLocation: NoidaNP:1monthJD:Deliver high-quality responses and proactive content and conversations to customers on social media channels and other messaging apps.Respond to and resolve user queries related to domain or products assignedCollaborate with...

Client Support Specialist Job DescriptionAs a Client Support Specialist, you will be responsible for delivering exceptional customer service to our clients via phone, email, and chat support.Deliver legendary client support by providing timely and effective solutions to client inquiries and issues.Answer incoming client requests in a fast-paced environment...

Role Summary:This role requires a highly skilled individual to provide exceptional customer experiences and ensure high levels of customer satisfaction.Key responsibilities include providing timely and professional assistance to customers via chat and voice channels, learning about products or services, and effectively communicating information to...

Job RoleTo provide exceptional customer service by attending inbound calls, processing queries, and identifying opportunities for cross-selling.Ensure customer delight and consistent service experience through timely resolution of customer queries/issues.Adhere to Information Security norms and quality process norms.Stay aware of and comply with process...

We are seeking a proactive and client-focused professional to join our team as a Customer Success & Implementation Associate. This role offers a unique blend of customer support, onsite client engagement, cross-functional coordination with engineering, and the opportunity to grow into project implementation and delivery.Key Responsibilities:Respond promptly...

Job Title : Customer Support ExecutiveLocation : NoidaJob Type : 5 days from office (Rotational Shifts) both side cabJob DescriptionWe are seeking a skilled Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for handling and responding to customer inquiries through multiple communication channels while...

Job Role:Manage a team of 15 Customer Experience Specialists.Handle escalated customer issues and deliver high-quality service.Implement process improvements to increase efficiency and enhance customer satisfaction.Collaborate with cross-functional teams to resolve issues and improve service delivery.Key ResponsibilitiesSupervise a team of experienced...