Customer Experience Specialist

3 days ago


Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 2,50,000 - ₹ 4,50,000

Job Title : Customer Support Executive

Location : Noida

Job Type : 5 days from office (Rotational Shifts) both side cab

Job Description

We are seeking a skilled Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for handling and responding to customer inquiries through multiple communication channels while updating CRM systems with all requested information.

You will maintain solid customer relationships by handling their questions and concerns with speed and professionalism.

Responsibilities
  • Provide technical support to employees who work from home.
  • Take on board feedback and adapt skills accordingly.
  • Adhere to rules and regulations on personal and performance data confidentiality and security.
  • Attend recurrent trainings published by the Client/Company on a regular basis.
Required Skills and Qualifications

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:

  • Call center-based customer support in response to a high volume of low complexity inquiries.
  • Customer issues analysis and resolution in response to a lower volume of higher complexity inquiries.
Benefits

This role offers the opportunity to work in a dynamic environment where you will have the chance to develop your skills and advance your career.

Others

We value our employees' growth and well-being. If you are a motivated and dedicated individual looking for a new challenge, we encourage you to apply.



  • Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 7,50,000

    Job Title: Customer Experience SpecialistAbout the Role:We're looking for a highly skilled and customer-focused professional to handle inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Noida, Uttar Pradesh, India beBeeCustomerExperience Full time

    Job Title: Customer Experience SpecialistRole Overview:This is a pivotal role in our organization, where you will be responsible for delivering exceptional customer experiences through proactive engagement and issue resolution. Your primary focus will be on providing timely and effective support to clients and Academic Mentors via various communication...


  • Noida, Uttar Pradesh, India beBeeCustomerCentric Full time ₹ 1,04,000 - ₹ 1,30,878

    Client Support Specialist Job DescriptionAs a Client Support Specialist, you will be responsible for delivering exceptional customer service to our clients via phone, email, and chat support.Deliver legendary client support by providing timely and effective solutions to client inquiries and issues.Answer incoming client requests in a fast-paced environment...


  • Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,20,000 - ₹ 2,80,000

    Role Summary:This role requires a highly skilled individual to provide exceptional customer experiences and ensure high levels of customer satisfaction.Key responsibilities include providing timely and professional assistance to customers via chat and voice channels, learning about products or services, and effectively communicating information to...


  • Noida, Uttar Pradesh, India beBeeMarketing Full time ₹ 18,00,000 - ₹ 25,00,000

    Lead Customer Marketing SpecialistJob Overview:We are seeking a highly skilled Lead Customer Marketing Specialist to lead end-to-end reporting and analytics for global marketing campaigns, lead generation, and pipeline contributions across regional business units. This individual will have expertise in data analysis, forecasting, and market research.Key...


  • Noida, Uttar Pradesh, India beBeeCustomerSupport Full time

    We are currently seeking a highly skilled Customer Support Specialist to join our team.This is a fantastic opportunity for a candidate who is passionate about delivering exceptional customer service and support.Job Description:As a Customer Support Specialist, you will be responsible for providing timely and effective support to our customers via phone,...


  • Noida, Uttar Pradesh, India beBeeSupport Full time

    As a vital member of our team, you will play a key role in delivering exceptional customer service and support.Key ResponsibilitiesResolve issues efficiently, ensuring timely resolution and follow-through on incidents, reports, and projects.Handle Level 2 Escalation calls, serving as the primary escalation point for service-related problems.Enter accurate...


  • Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Service SpecialistThe Customer Service Specialist plays a pivotal role in maintaining excellent relationships with customers, ensuring timely payment of debts, and processing reconciliations. Key responsibilities include communicating with management on collection performance, status of accounts receivable, and credit...


  • Noida, Uttar Pradesh, India beBeeMarketing Full time ₹ 8,00,000 - ₹ 12,00,000

    Experience Growth SpecialistA key position in our organization is the Digital Marketing Specialist, who drives revenue growth by creating and executing marketing campaigns. This role requires a high level of expertise in analyzing data across multiple channels to provide actionable insights to stakeholders.Key Responsibilities:Develop comprehensive digital...


  • Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Description\We are looking for a highly skilled and motivated Customer Support Specialist to join our team. In this role, you will be responsible for handling inbound and outbound calls from clients, providing emotional support and guidance to resolve their concerns.\