
Customer Experience Specialist
1 day ago
Hi Connections
Teamware is hiring for Customer Experience Specialist (Social Media) role
Experience:1 to 2years
Location: Noida
NP:1month
JD:
Deliver high-quality responses and proactive content and conversations to customers on social media channels and other messaging apps.
Respond to and resolve user queries related to domain or products assigned
Collaborate with peers and cross-functional teams when handling complex queries
Meet targets and SLAs for response, quality, guidelines, and goals
Identify, define, and share top emerging issues to key partners and stakeholders
Share insights from daily user engagement
Develop basic data analytics skills
Be sufficiently agile and open to switch domains and products when required
Experience & qualifications
Bachelor's degree or certificate preferably in a technical domain
1-2 years experience in community engagement related to customer/technical support
A working knowledge of social media, and experience engaging on social channels
Proven troubleshooting skills
Good verbal and written communication skills in English
Experience using Adobe apps and services, or similar apps within a creative field
If interested do share cv to
-
Customer Experience Specialist
1 week ago
Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 7,50,000Job Title: Customer Experience SpecialistAbout the Role:We're looking for a highly skilled and customer-focused professional to handle inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries in a timely and professional...
-
Customer Experience Specialist
1 week ago
Noida, Uttar Pradesh, India beBeeCustomerExperience Full timeJob Title: Customer Experience SpecialistRole Overview:This is a pivotal role in our organization, where you will be responsible for delivering exceptional customer experiences through proactive engagement and issue resolution. Your primary focus will be on providing timely and effective support to clients and Academic Mentors via various communication...
-
Customer Experience Specialist
4 days ago
Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,20,000 - ₹ 8,40,000Unlock Your Potential in a Customer-Focused EnvironmentJob DescriptionGeneral Customer Service: Provides post-sale technical and non-technical customer service and support across multiple sub-families for business and/or end-consumer customers.Customer service specialists utilize advanced support technologies to deliver exceptional results, fostering lasting...
-
Senior Customer Experience Representative
17 minutes ago
Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000Key Role OverviewThis job entails delivering exceptional customer service and support to clients, acting as the face of our organization through various communication channels and personalizing each interaction.Core Accountabilities:Provide resolutions for customer queries, issues, and personalize each interaction through the use of multiple communication...
-
Senior Customer Experience Representative
5 days ago
Noida, Uttar Pradesh, India beBeeCustomerCentric Full time ₹ 1,04,000 - ₹ 1,30,878Client Support Specialist Job DescriptionAs a Client Support Specialist, you will be responsible for delivering exceptional customer service to our clients via phone, email, and chat support.Deliver legendary client support by providing timely and effective solutions to client inquiries and issues.Answer incoming client requests in a fast-paced environment...
-
Customer Experience Specialist
6 days ago
Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,20,000 - ₹ 2,80,000Role Summary:This role requires a highly skilled individual to provide exceptional customer experiences and ensure high levels of customer satisfaction.Key responsibilities include providing timely and professional assistance to customers via chat and voice channels, learning about products or services, and effectively communicating information to...
-
Customer Experience Specialist
4 days ago
Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 14,50,000Job RoleTo provide exceptional customer service by attending inbound calls, processing queries, and identifying opportunities for cross-selling.Ensure customer delight and consistent service experience through timely resolution of customer queries/issues.Adhere to Information Security norms and quality process norms.Stay aware of and comply with process...
-
Customer Experience Specialist
4 days ago
Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 29,50,000 - ₹ 34,30,000Delivering exceptional customer experiences is a core responsibility of this role. As a key member of our team, you will play a vital part in providing timely and effective support to our customers. Your primary focus will be on handling multiple chats simultaneously while addressing a wide range of inquiries and resolving complex customer service issues.
-
Customer Experience Specialist
4 days ago
Noida, Uttar Pradesh, India beBeeimplementation Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a proactive and client-focused professional to join our team as a Customer Success & Implementation Associate. This role offers a unique blend of customer support, onsite client engagement, cross-functional coordination with engineering, and the opportunity to grow into project implementation and delivery.Key Responsibilities:Respond promptly...
-
Customer Experience Specialist
1 week ago
Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 2,50,000 - ₹ 4,50,000Job Title : Customer Support ExecutiveLocation : NoidaJob Type : 5 days from office (Rotational Shifts) both side cabJob DescriptionWe are seeking a skilled Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for handling and responding to customer inquiries through multiple communication channels while...