Technical Support Specialist

Job OverviewThe role of a Technical Support Specialist is to provide high-quality technical assistance to users of client application software. The specialist will respond to inquiries regarding errors, problems, or requests and identify, research, and resolve technical issues.Key Responsibilities:Provide technical assistance for users of client's...

Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to manage helpdesk tickets for our customers.Main Responsibilities:Demonstrated expertise in Office 365 technologies, particularly Microsoft Teams and apps in the Office Admin center.Familiarity with Microsoft 365 and SharePoint integration with Teams.Ability to...

Job OverviewWe are seeking a highly skilled and customer-focused professional to join our international support team as a Technical Support Specialist.This role requires providing technical assistance to clients worldwide via phone, email, or chat, ensuring exceptional customer satisfaction and professionalism.Main Responsibilities:Provide technical...

Job DescriptionWe are seeking a skilled and motivated Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to users, setting up Clients Mac IOS, installing Client applications, troubleshooting hardware and software issues, and documenting work.The role involves ensuring minimal disruption...

Job Summary:">The role of the Technical Support Specialist involves ensuring seamless operations for global meetings, events, and webcasts through effective management of video conferencing, audio/visual, and webcasting technologies.">Key Responsibilities:">">Assist in scheduling, modifying, and cancelling conferences and webcasts.">Manage service mailboxes,...

Technical Support SpecialistWe are seeking an experienced and skilled Technical Support Specialist to join our team. This role requires strong technical expertise, problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:Handle incidents, service requests, and escalations from the L1 support...

Job SummaryWe are seeking a skilled Desktop Technical Support Specialist to provide high-quality technical support for desktops, laptops, and peripherals.Key Responsibilities:Provide first-level technical assistance for desktop hardware, software, and network issues.Troubleshoot and resolve problems related to Microsoft Outlook, including email...

Production Systems SpecialistThis is a critical position for maintaining and enhancing our production systems. We require a highly skilled individual with excellent analytical skills to solve complex technical issues.Main Responsibilities:Solve critical customer/field technical escalations using technical and analytical skills.Work with the Engineering team...

Senior Hosting Product Specialist Role OverviewWe are seeking an experienced professional to ensure the stability and availability of our hosting products.Utilize various internal tools to monitor product stabilityOwn support responsibilities for all hosting products, including cpanel, plesk, vps, cloud, and dedicated servicesRespond promptly to incidents,...

School management and administration are pivotal to the success of small schools and micro schools. In this dynamic landscape, EdTech SaaS companies like ours are leading the charge with innovative solutions that transform education.We're on a mission to empower educators, students, and administrators with intuitive, accessible, and impactful technology. Our...