Service Delivery Coordinator

Job TitleReal-Time Performance CoordinatorJob SummaryThe Real-Time Performance Coordinator plays a pivotal role in ensuring seamless service delivery and operational efficiency. This individual actively monitors, analyzes, and manages real-time activities across multiple queues to ensure timely and accurate reporting.

Job DescriptionAbout Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.We are seeking an experienced Service Delivery Manager (SDM) to set up and lead our complete service delivery system from the ground up. This...

Job Title: Client Servicing Coordinator\\Act as the primary point of contact between clients and the internal team for seamless execution of deliverables.\Understand client requirements and ensure timely delivery of projects with strong attention to detail.\Coordinate with creative, digital, and operations teams for smooth execution of campaigns.\Maintain...

We are seeking a seasoned Service Operations Manager to lead and manage our service operations for press part tooling customers.Key Responsibilities:Oversee the delivery of exceptional service experiences to our customersEnsure timely execution of AMC (Annual Maintenance Contracts)Proactively address customer complaints and resolve issuesCross-functional...

The IT Service Desk is responsible for providing technical support to employees.Job RoleAct as the primary point of contact for all IT-related queries and incidents.Provide technical support in multiple languages for hardware, software, network, and application issues.Troubleshoot and resolve incidents within agreed SLA timelines or escalate to appropriate...

Job Title: Service Delivery ExpertKey Responsibilities:Provide timely and effective resolution to client issues through various communication channels.Work closely with the support team to maintain efficiency and resolve tickets within agreed service level agreements.Evaluate quality standards by adhering to regulatory requirements and company...

Job DescriptionThe role of a Cluster Manager – Operations involves overseeing the operational metrics and service delivery standards within a defined cluster. The ideal candidate will be responsible for leading and managing Team Lead Operations to ensure smooth daily operations.To excel in this position, one must have the ability to optimize routing, task...

About this roleWe are seeking a skilled Fuel Biller to join our team.The successful candidate will be responsible for maintaining control over assigned fuel carriers and ensuring all deliveries are billed accurately.This includes meeting monthly deadlines, collaborating with the Inventory Accountant to close Consignment tanks by the assigned month-end close...

Lead Global Process Improvement and Service Delivery Manager The ideal candidate will have extensive experience in leading global process improvement and service delivery teams. In this role, you will be responsible for overseeing the implementation of process improvements and service delivery strategies that drive operational efficiency, customer...

Job OverviewAs a Client Servicing Manager (Events), you will be responsible for managing client relationships, ensuring customer satisfaction, and handling client services from pre-event planning to post-event evaluation.This involves overseeing event execution, coordinating with various teams, and ensuring every detail aligns with the client's vision and...