Dynamic Service Delivery Specialist

The IT Service Desk is responsible for providing technical support to employees.Job RoleAct as the primary point of contact for all IT-related queries and incidents.Provide technical support in multiple languages for hardware, software, network, and application issues.Troubleshoot and resolve incidents within agreed SLA timelines or escalate to appropriate...

Job Title: Service Delivery ExpertKey Responsibilities:Provide timely and effective resolution to client issues through various communication channels.Work closely with the support team to maintain efficiency and resolve tickets within agreed service level agreements.Evaluate quality standards by adhering to regulatory requirements and company...

Job DescriptionAbout Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.We are seeking an experienced Service Delivery Manager (SDM) to set up and lead our complete service delivery system from the ground up. This...

International Customer Support SpecialistWe are seeking a highly skilled and dedicated International Customer Support Specialist to join our team.The ideal candidate will be responsible for providing exceptional customer service, handling international customer calls efficiently and professionally, and resolving complex issues in a timely manner.Key...

We are seeking a seasoned Service Operations Manager to lead and manage our service operations for press part tooling customers.Key Responsibilities:Oversee the delivery of exceptional service experiences to our customersEnsure timely execution of AMC (Annual Maintenance Contracts)Proactively address customer complaints and resolve issuesCross-functional...

Job Title: Agile Delivery SpecialistAs a skilled Agile Delivery Specialist, you will play a vital role in guiding our teams through the development cycle, ensuring project velocity and stakeholder alignment. Your expertise in AI and cloud environments will be crucial in driving seamless execution in fast-paced environments.This position is perfect for...

Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Service Coordinator. The successful candidate will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Key...

Job DescriptionThe role of a Cluster Manager – Operations involves overseeing the operational metrics and service delivery standards within a defined cluster. The ideal candidate will be responsible for leading and managing Team Lead Operations to ensure smooth daily operations.To excel in this position, one must have the ability to optimize routing, task...

Job Title: IT Service Assurance ManagerThis is a pivotal role in ensuring IT services align with business needs, comply with regulatory requirements, and support the organization's mission to deliver high-quality healthcare solutions.Key Responsibilities:Oversee global IT service delivery across all locations, including manufacturing plants, R&D centres,...

Microsoft Dynamics AX SpecialistWe are seeking a highly skilled professional to support our enterprise application environment, focusing on data extraction, transformation, and performance optimization.