
Global Service Delivery Expert
1 week ago
We are seeking a highly skilled and dedicated International Customer Support Specialist to join our team.
The ideal candidate will be responsible for providing exceptional customer service, handling international customer calls efficiently and professionally, and resolving complex issues in a timely manner.
Key Responsibilities:
- Handle customer inquiries and concerns via phone, email, or chat.
- Provide product information, troubleshooting assistance, and technical support to customers.
- Work closely with internal teams to resolve customer complaints and issues.
- Maintain accurate records of customer interactions and feedback.
- Analyze customer data to identify trends and areas for improvement.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Excellent communication and interpersonal skills.
- Proven experience in customer support or related field.
- Familiarity with customer relationship management (CRM) software.
- Ability to work in a fast-paced environment and meet performance targets.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About Us:
We are a leading provider of innovative solutions and services. We are committed to delivering exceptional customer experiences and exceeding expectations.
Contact Us:
To learn more about this opportunity, please visit our website or contact us directly.
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