Global Process Leadership and Service Delivery Manager

Job OverviewThe Global Operations Manager will lead the delivery of scalable, efficient and employee-centric HR services. This role is responsible for managing end-to-end HR operations including onboarding, offboarding, payroll, benefits and employee lifecycle processes.Key Responsibilities:Develop and implement HR strategies to align with business...

Job DescriptionAbout Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.We are seeking an experienced Service Delivery Manager (SDM) to set up and lead our complete service delivery system from the ground up. This...

We are seeking an experienced IT Service Management professional to oversee our ITSM practices, train and develop fresh graduates entering the IT services field.Key Responsibilities:Deliver structured training programs on IT service management principles, ITIL practices, and service delivery models.Mentor and coach fresh graduates in incident, problem,...

About Our RoleWith a rich history spanning 350 years, our organization is built on strong core values and a customer-centric approach. We have a global presence with employees from over 90 nationalities across 64 countries.Key ResponsibilitiesDevelop and implement processes to drive business growth and efficiency.Collaborate with cross-functional teams to...

Job Title: Information Technology Support Leadership RoleThe role of the IT Service Desk Supervisor is to provide strategic oversight in the daily operations of our global Service Desk. This position offers frontline leadership for a team of technical specialists delivering 24x7 support to users.This role combines technical expertise with people leadership,...

Job Title: Healthcare Process ManagerLead a team in managing healthcare processes.The successful candidate will be responsible for supervising daily activities of team members, monitoring work attendance, and enforcing organization policies. They will also coach team members to achieve consistent high-performance delivery monthly, identify performance...

Job Title: Senior Manufacturing Delivery ManagerAbout the Role:This is a senior-level role that involves overseeing the end-to-end delivery of manufacturing programs within the Life Sciences and Pharma sectors. The successful candidate will be responsible for leading large-scale projects, ensuring compliance with regulatory standards, and promoting...

The Technical Service department for International markets is seeking a visionary leader to shape the service strategy and drive team performance. This role requires exceptional leadership skills, excellent communication abilities, and a proven track record in managing teams. As a key member of the organization, this position will oversee the operations of...

Job DescriptionThe role of a Cluster Manager – Operations involves overseeing the operational metrics and service delivery standards within a defined cluster. The ideal candidate will be responsible for leading and managing Team Lead Operations to ensure smooth daily operations.To excel in this position, one must have the ability to optimize routing, task...

Job Title: Senior HR Service Delivery SpecialistWe are seeking an experienced professional with 10+ years of expertise in HR operations, process optimization, and employee services.The role involves overseeing HR service delivery processes while ensuring efficiency, compliance, and employee satisfaction.The ideal candidate will have a strong background in HR...