Healthcare Process Manager

5 days ago


Aligarh, Uttar Pradesh, India beBeeLeadership Full time ₹ 40,00,000 - ₹ 80,00,000

Job Title: Healthcare Process Manager

Lead a team in managing healthcare processes.

The successful candidate will be responsible for supervising daily activities of team members, monitoring work attendance, and enforcing organization policies. They will also coach team members to achieve consistent high-performance delivery monthly, identify performance issues, develop action plans, and implement corrective measures. Additionally, they will ensure customer service meets contractual KPIs and financial expectations.

Key Responsibilities:

  • Supervise and monitor team member activities.
  • Coach team members to achieve high-performance delivery.
  • Identify and address performance issues.
  • Ensure customer service meets contractual requirements.

Requirements:

  • Highly motivated individuals with skills to develop and coach team members.
  • Ability to work well under pressure and follow through on tasks.
  • Strong leadership and multi-tasking abilities.

A relevant experience as Team Leader in an International BPO is required. Only candidates from the BPO industry are encouraged to apply.



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