Client Service Delivery Lead

Job DescriptionAbout Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.We are seeking an experienced Service Delivery Manager (SDM) to set up and lead our complete service delivery system from the ground up. This...

Job OpportunityWe are seeking a highly skilled and motivated individual to fill the role of Client Servicing Executive.About the Role:Develop Brand Strategies: Participate in the development of marketing strategies aligned with clients' objectives.Foster Client Relationships: Facilitate discussions between client and agency teams to ensure effective...

Job Title: Client Servicing Coordinator\\Act as the primary point of contact between clients and the internal team for seamless execution of deliverables.\Understand client requirements and ensure timely delivery of projects with strong attention to detail.\Coordinate with creative, digital, and operations teams for smooth execution of campaigns.\Maintain...

We're looking for a dynamic and detail-oriented Account Management - Client Servicing to join our team. This role demands someone who can be the perfect liaison between clients and the creative & strategy teams, ensuring campaigns are executed smoothly and deliver strong results. You will be responsible for building relationships, managing day-to-day...

Job DescriptionThe role of a Cluster Manager – Operations involves overseeing the operational metrics and service delivery standards within a defined cluster. The ideal candidate will be responsible for leading and managing Team Lead Operations to ensure smooth daily operations.To excel in this position, one must have the ability to optimize routing, task...

Role DescriptionThis is a full-time on-site role for a Client Servicing Executive, located in Bengaluru. The Client Servicing Executive will be responsible for managing client relationships, handling customer service inquiries, and providing presentations to clients. Additional duties include account management and ensuring clients receive timely and...

About this role:You will be responsible for leading and managing cross-functional teams to ensure successful project execution.Lead and manage delivery teams, overseeing project managers, developers, and architects to deliver high-quality solutions.Support hiring and training initiatives to enhance team capabilities and ensure exceptional service...

Client Service ProfessionalThe ideal candidate will possess excellent communication and interpersonal skills, with the ability to manage multiple client relationships simultaneously.Key responsibilities include:Developing and maintaining strong client relationships through regular communication and issue resolutionCoordinating recruitment processes to meet...

Job Title: Client Experience DirectorAs a senior member of our core lifestyle management team, you will oversee a group of experienced professionals and ensure seamless delivery of personalized service to high-end clients.The ideal candidate possesses a deep understanding of luxury, strong leadership skills, and the ability to manage a team operating across...

Job TitleReal-Time Performance CoordinatorJob SummaryThe Real-Time Performance Coordinator plays a pivotal role in ensuring seamless service delivery and operational efficiency. This individual actively monitors, analyzes, and manages real-time activities across multiple queues to ensure timely and accurate reporting.