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Staffing Operations Manager
3 weeks ago
Job Title: Staffing Operations Manager
About the RoleWe are seeking a seasoned professional to oversee workforce planning, forecasting, and scheduling for our organization. The ideal candidate will have expertise in capacity management, data-driven insights, and strategic decision-making.
The selected individual will be responsible for:
- Developing and implementing workforce optimization strategies
- Monitoring real-time performance metrics, such as adherence and service levels
- Analyzing trends and recommending improvements to operational processes
- Collaborating with stakeholders to provide actionable insights and support business growth
- 5+ years of experience in workforce management within a large-scale operations environment
- Strong analytical and problem-solving skills, with proficiency in WFM tools and MS Excel
- Excellent communication and collaboration skills, with ability to lead process improvements
- A proven track record of driving efficiency and productivity through data-driven insights
What We Offer
Opportunities for professional growth and development
A dynamic and supportive work environment