Facilities Operations Manager

1 month ago


Gurgaon, Haryana, India JLL Full time

Company Overview

JLL is a global leader in real estate and investment management. We empower our employees to shape a brighter future by combining world-class services, advisory, and technology for our clients.

We are committed to hiring the best talent and providing them with opportunities to grow meaningful careers and find their place within our organization.

Job Description

This role will involve coordinating various teams and paying close attention to detail while utilizing excellent problem-solving skills. You will be responsible for managing day-to-day operations, prioritizing facilities' needs, and ensuring adequate stocks and materials are available.

You will work closely with the facilities manager and assistant facilities manager to oversee property operations, ensure administrative functions are covered, and strive for continuous improvement in processes.

Key Responsibilities:

  • Manage daily activities using various systems
  • Answer phone calls and emails
  • Provide assistance to customers
  • Raise and generate tickets/reports
  • Closure of helpdesk complaints
  • Daily updates and follow-up on ticket closure

Required Skills and Qualifications

The ideal candidate will have a strong background in team management, proven ability to function effectively as part of a team, and initiate and follow through with improvement initiatives.

They must also demonstrate good working knowledge in occupational safety and aptitude in client-centric operations.

Preferred Skills:

  • Experience in Facilities Management
  • Strong Customer Service focus
  • Excellent people skills and ability to interact with a wide range of client staff and demands
  • Knowledge of Occupational Safety requirements

Benefits

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.

We offer a competitive pay and benefits package through our Total Rewards Program.

Estimated Salary: ₹15,00,000 - ₹25,00,000 per annum



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