Facility Management Director

1 week ago


Gurgaon, Haryana, India Sodexo Full time
About the Role

As a seasoned Facility Executive at Sodexo, you will oversee the day-to-day operations of our client sites. Your primary focus will be on ensuring exceptional service delivery, team management, and adherence to safety standards.

Responsibilities
  • Site Staff Attendance and Reporting: Ensure accurate attendance records and weekly report preparation for site staff.
  • Client Escalation Management: Effectively manage client escalations and resolve issues promptly.
  • Cleaning Materials Knowledge: Possess in-depth knowledge of chemicals and cleaning materials used by our teams.
  • Gardening and Pest Control: Have a good understanding of gardening and pest control practices.
  • Team Leadership and Management: Lead a team of Sodexo staff to cover various areas, ensuring quality work and discipline.
  • Service and Process Management: Manage services and processes to meet client expectations.
  • Staff Feedback, Training, and Coaching: Provide regular feedback, training, coaching, and guidance to housekeeping staff on grooming, hygiene standards, and performance.
  • Routine Inspections and Quality Assurance: Conduct routine inspections at client sites to ensure performance measures are met, and muster inspection at client sites for all housekeeping staff.
Requirements
  • 4-8 Years of Experience: Minimum 4-8 years of experience in housekeeping or soft service roles.
  • Housekeeping/Soft Service Experience: Mandatory experience in housekeeping or soft service roles.
  • Skill and Qualification: Good communication skills, ability to lead teams, and knowledge of cleaning materials and gardening practices.
What We Offer
  • Competitive Salary: An estimated salary range of $60,000 - $80,000 per annum, depending on location and experience.
  • Benefits: Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Professional Growth: Opportunities for professional growth and development within the organization.


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