
Ticketing Business Operations Specialist
4 days ago
This is a challenging role that involves business analysis and project management. As a business analyst, you will be responsible for understanding end-to-end ticketing processes, identifying areas for improvement, and developing solutions to address these issues.
The ideal candidate will have strong analytical and problem-solving skills, as well as the ability to communicate effectively with stakeholders. You should have prior experience working with business requirements and have a proven track record of delivering projects on time and within budget.
Key Responsibilities:- Business Analysis
- Ticketing Process Management
- Project Management
- Technical Coordination
- Communication and Documentation
- 6-10 years of IT and/or business experience or equivalent combination
- 3-5 years' experience working on TPF applications in an airline domain
- Prior experience working with ticketing and/or GDS
- Hands on experience as a Business Analyst and writing Business Requirements
- Opportunity to work with a dynamic and innovative team
- Chance to contribute to the company's transformation agenda
- Collaborative and supportive work environment
- Highly motivated and detail-oriented individual
- Strong analytical and problem-solving skills
- Ability to communicate effectively with stakeholders
- Proven experience in business analysis and project management
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