Operations Business Partner

2 days ago

Bengaluru, Karnataka, India beBeeOperational Full time US$ 8,85,517 - US$ 14,27,143
Job Opportunity:

We are seeking a seasoned professional to fill the role of Operational Support Specialist in our Ecosystem Operations team. This position will play a critical part in delivering exceptional service to both internal channel teams and external partners.

Responsibilities:
  • Respond to and manage inbound requests and inquiries related to the partner program, providing timely and accurate support.
  • Collaborate with cross-functional teams to ensure seamless communication and alignment.
  • Develop and implement business process improvements to enhance efficiency and effectiveness.
  • Establish strong relationships with stakeholders at all levels within the organization.
Requirements:
  • At least 10 years of relevant experience managing high-volume cases using an email-based ticketing system or similar.
  • Excellent customer service skills, attention to detail, and effective communication skills.
  • Experience collaborating with cross-functional teams and leveraging tools such as G-suite, ServiceNow, and SFDC.
  • Demonstrated ability to take ownership of a business domain or managing a business process and being accountable to stakeholders.
Additional Information:

The ideal candidate will possess a unique blend of technical expertise, business acumen, and interpersonal skills. If you are a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.

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