Senior CRM Operations Manager

2 days ago


Mumbai, Maharashtra, India EMotorad Full time
Company Overview:
About EMotorad: We are a dynamic and innovative company, passionate about transforming the world of mobility through electric vehicles. Our mission is to bring top-quality e-bikes to the Indian market at an affordable price, utilizing our local sourcing and manufacturing capabilities.

We have achieved significant success in our first three years of operations, with revenue exceeding INR 300 Cr. and a presence in 21 countries. We are committed to delivering exceptional customer service and maintaining customer satisfaction.

We are currently seeking an experienced CRM Team Lead to join our team in the Electric Vehicle industry. The ideal candidate will be responsible for leading the CRM team, overseeing commissioning activities, managing agents, and handling level 1 escalations.

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