Enterprise Dynamics CRM Operations Expert

1 week ago


Mumbai, Maharashtra, India Hexaware Technologies Full time
Job Summary

We are seeking a skilled Enterprise Dynamics CRM Operations Expert to join our team at Hexaware Technologies. As a key member of our operations team, you will be responsible for ensuring the smooth operation and optimal performance of our Microsoft Dynamics 365 CRM system.

About the Role

This is a challenging role that requires a strong understanding of Microsoft Dynamics 365 CRM operations and administration. You will work closely with our technical teams to troubleshoot and resolve issues, as well as collaborate with stakeholders to communicate changes and manage user expectations.

Responsibilities
  • Provide day-to-day operational support for Microsoft Dynamics 365 CRM, ensuring system availability and performance.
  • Monitor system health, proactively identifying and resolving issues to minimize downtime.
  • Implement and maintain monitoring solutions to detect potential issues.
  • Collaborate with technical teams to plan and execute patching and system upgrades.
  • Assist in the implementation of changes to the Dynamics 365 CRM system.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 6-8 years of experience in operational support, with a focus on Microsoft Dynamics 365 CRM.
  • In-depth knowledge of Microsoft Dynamics 365 CRM operations and administration.
  • Strong troubleshooting skills with the ability to analyze and resolve system issues.
  • Familiarity with system monitoring tools and proactive issue detection.
Benefits

We offer a competitive salary of $110,000 per annum, based on industry standards and location. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as a 401(k) matching program.

About Us

Hexaware Technologies is a leading global provider of information technology services and consulting. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.



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