Senior Executive CRM Strategist
16 hours ago
NIRMAL is a dynamic and forward-thinking organization that values innovation and customer satisfaction.
Job Title: Senior Executive CRM StrategistWe are seeking a highly skilled and experienced Senior Executive CRM Strategist to join our team. This role will be responsible for managing, coordinating, and executing customer loyalty programs.
Key Responsibilities:- Manage customer loyalty programs to drive engagement and retention
- Develop and implement strategies to enhance customer experience across the product lifecycle
- Provide timely and quality responses to customer queries and complaints
- Be the Single Point of Contact (SPOC) for all customer interactions
- Graduate or MBA degree in a relevant field
- At least 4 years of work experience in CRM or a related field
The estimated salary for this role is $120,000 per annum, depending on location and experience. The company offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
What We Offer:- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
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