CRM Operations Specialist
2 months ago
About the Role:
We are seeking a highly skilled CRM Operations Specialist to join our team at Realtevo Channels Pvt Ltd. As a CRM Operations Specialist, you will be responsible for managing leads in our CRM system and ensuring timely follow-up with leads.
Key Responsibilities:
- Maintain and update CRM database with client information and status
- Communicate effectively with sales associates via phone, email, and other communication channels
- Ensure seamless communication between internal teams and clients
- Handle client queries and provide appropriate solutions in a timely manner
- Work closely with the sales team to ensure smooth handoff of leads and follow-up on sales activities
- Create and maintain reports on lead status, sales activity, and client communication
Requirements:
- Minimum of 1 year of experience in CRM in a channel partner or developer firm
- Bachelor's degree in business, marketing, or related field preferred
- Knowledge of CRM software and lead management processes
- Excellent communication skills, both written and verbal
- Strong organizational and time management skills
- Ability to work independently and in a team environment
- Strong attention to detail and accuracy
Why Choose Us:
At Realtevo Channels Pvt Ltd, we offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-oriented individual with a passion for customer service and CRM, we encourage you to apply for this exciting opportunity.
Preferred Location: Navi Mumbai
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