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Presales Specialist
1 month ago
Job Summary
As a Pre-Sales Specialist in Real Estate, you will play a key role in building client relationships, understanding customer needs, and driving engagement in the initial stages of the real estate sales process. You will assist in providing accurate property information, guiding prospective clients through the buying journey, and ensuring a seamless handover to the sales team.
Key Responsibilities
1. Lead Generation and Qualification:
- Proactively reach out to potential leads through calls, emails, and online inquiries.
- Qualify leads based on their requirements, budget, and readiness to buy.
- Maintain and update the CRM system with accurate lead information.
2. Client Engagement and Relationship Building:
- Build and maintain relationships with prospective clients by understanding their needs and preferences.
- Conduct initial consultations to educate clients on available real estate projects, market trends, and investment benefits.
- Organize and attend client meetings, site visits, and presentations to ensure client satisfaction.
3. Collaboration with Sales and Marketing:
- Coordinate closely with the sales team to ensure a seamless transition from pre-sales to sales stages.
- Work with the marketing team to develop and refine outreach strategies based on lead feedback.
- Provide feedback on marketing materials to improve client engagement and lead conversion.
4. Product Knowledge and Market Analysis:
- Stay updated on current real estate offerings, pricing, and competitor activities.
- Conduct market research to understand trends and competitive positioning.
- Offer clients personalized solutions based on their preferences and market insights.
5. Reporting and Analysis:
- Track and analyze pre-sales activities, conversion rates, and pipeline metrics.
- Prepare reports on lead generation, client engagement, and pre-sales performance.
- Provide insights to management on customer preferences and market demands.
Skills and Qualifications:
Education:- Bachelor's degree
Experience:- 1-3 years of experience in real estate pre-sales, sales, or customer service is preferred.
Skills:- Strong communication, negotiation, and interpersonal skills. Proficiency in CRM software and MS Office Suite.
Knowledge:- Familiarity with the real estate market, property trends, and investment basics.
Attributes:- Self-motivated, proactive, with an ability to work independently and as part of a team.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career growth.
