Tata Consultancy Services | SAP Specialist | bangalore
1 week ago
Skill- SAP Successfactor
Job Description:SuccessFactors Presales Helpdesk Consultant
Work in our Presales Helpdesk Team to deliver top-tier support for our SuccessFactors Presales team. You will work closely with a small team of skilled SuccessFactors consultants to provide functional and technical troubleshooting of the SuccessFactors HXM application suite. As part of the Presales Helpdesk team, you will apply your product expertise to assist Presales with application configuration, functional troubleshooting, application errors, and new tenant provisioning tasks.
Role Requirements
- 3+ years of experience with SuccessFactors HXM suite (Core HR / Employee Central, PM/GM and Talent Management, Learning and Development, Compensation, Succession, Recruiting, Onboarding 2.0, Benefits, and Payroll)
- Ability to communicate clearly and proactively with end-customer (SuccessFactors Presales team), and demonstrate excellent written and verbal communications
- Collaborate closely with other consultants on the Presales Helpdesk team
- Demonstrate ability to handle and prioritize multiple issues concurrently and adapt to changing demands
- Assess technical and functional issues with efficiency and expertise
- Understand a variety of implementation approaches for the SuccessFactors HXM suite and apply academic and practical skills to unique business requirements for our product demonstrations
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