Executive - Customer Support - It (3-5 Yrs) Bangalore (after-sales/customer Service)
2 days ago
Job Title Customer Support ExecutiveLocation Bangalore IndiaExperience 3 to 5 YearsWork Timings US Shift Night Shift Employment Type Full-TimeAbout the Role We are looking for a highly skilled and customer-focused Customer Support Executive with hands-on experience in AWS and Azure environments You will be responsible for addressing technical queries troubleshooting issues and delivering high-quality support to our US-based clients Key Responsibilities - Handle customer interactions via phone email and chat in a timely and professional manner- Troubleshoot and resolve issues related to AWS and Azure infrastructure and services- Provide accurate and efficient solutions by leveraging cloud platform knowledge- Escalate complex problems to appropriate teams with proper documentation- Maintain up-to-date knowledge of company products services and cloud technologies- Log and track customer issues using CRM and ticketing tools- Meet performance goals related to customer satisfaction and issue resolutionRequirements - 3 to 5 years of experience in customer support roles with exposure to US clients- Strong knowledge of AWS and Azure certification is a plus - Excellent communication skills both verbal and written - Ability to diagnose and resolve technical issues in a fast-paced environment- Experience using support tools like Zendesk Freshdesk or similar CRMs- Willingness to work in US time zone Night Shift Preferred Qualifications - Bachelor s degree in Computer Science Information Technology or any related field- Certifications such as AWS Certified Solutions Architect or Microsoft Certified Azure Fundamentals- Prior experience in tech support for SaaS or cloud-based platforms ref updazz com
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Bangalore, Karnataka, India Placjo Full timeAbout the Role As a Customer Support Associate - Voice you will be handling inbound voice calls primarily internal calls with no sales targets Your main responsibilities will include assisting customers with their queries and providing efficient resolutions focusing on key parameters like Average Handling Time AHT Key Responsibilities - Handle inbound...
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Bangalore, Karnataka, India SOFTPATH TECH SOLUTIONS PVT LTD Full timeJob Title Customer Support Executive- Location Bangalore WFO - Experience 2-3 Years- Languages English Hindi Fluent Position Summary We are looking for a Customer Support Executive who is passionate about delivering exceptional service and ensuring customer satisfaction The role involves handling customer inquiries resolving complaints and providing guidance...
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Customer Support Executive
3 weeks ago
Bangalore, India D Square Consulting Service Full timeJD - Customer Support Executive (Danish Language) - This is a full-time opportunity with- D Square Consulting Services Pvt. Ltd. - Experience:- 2+ years (including a minimum of 1 year in the hospitality industry) - Work Mode:- Work from Office - Work Hours:- 9:00 AM - 5:00 PM (Central European Time) | 1:30 PM - 9:30 PM (Indian Time) Location:- Bangalore The...
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Team Lead
2 weeks ago
Bangalore, Karnataka, India Qrata Consulting Full timeWe are searching for a Customer Success Specialist to join the team and help us create a fun kids brand Role Overview Responsibilities 1 Customer Handling Respond to customer queries complaints and concerns across multiple communication channels email phone chat with empathy and professionalism 2 Market Research Insights Leverage direct customer interactions...
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Customer Service
4 days ago
bangalore, India Bangalore | Rotational Shifts Full time📍 Bangalore | Work From Office | Rotational Shifts | 5-Day Week 💼 Full-time | Competitive Salary We are seeking energetic, clear, and confident communicators to join our high-performing customer success & sales team. In this voice-heavy role, you will engage with both domestic and global customers, understand their needs, and deliver tailored solutions...
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Customer Service
5 days ago
bangalore, India Bangalore | Rotational Shifts Full timeBangalore | Work From Office | Rotational Shifts | 5-Day Week Full-time | Competitive Salary We are seeking energetic, clear, and confident communicators to join our high-performing customer success & sales team. In this voice-heavy role , you will engage with both domestic and global customers, understand their needs, and deliver tailored solutions that...
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Customer Care Executive
5 days ago
Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time**Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...
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Bangalore, Karnataka, India INTOUCHCX Full timeCSA - Digital ProfileJob Title Customer Support Associate CSA - Workspace Bangalore India- Department Operations- Channel Digital Chat - Language English- Hours of Operation 24 7Overview of Position - We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat The ideal candidate will deliver...
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Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India Telemate Technologies Private Limited Full time**Position**: Customer Support Executive **Job Location**: Bangalore (Work from Office - Mandatory) **Shift**: US Shift (Night Shift | Rotational Week Offs) **Experience Required**: 6 Months - 5 Years **Salary**: ₹28,000 - ₹60,000 CTC per month (based on experience) **About the Role** **Key Responsibilities** - Handle **customer interactions** via...
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Bangalore, Karnataka, India RAPRO Solutions Full timeLanguage Excellent English HindiQualification GraduateExperience 1 Years any BPO Experience Shifts Day Rotational Shift Girls Rotational Shift for Boys 24-7Salary Up to 3 7 LPALocation BangaloreJob Summary We are looking for a friendly detail-oriented Customer Service Associate to join our team You will serve as the first point of contact for customers...
