Customer Service

5 days ago

bangalore, India Bangalore | Rotational Shifts Full time

Bangalore | Work From Office | Rotational Shifts | 5-Day Week Full-time | Competitive Salary We are seeking energetic, clear, and confident communicators to join our high-performing customer success & sales team. In this voice-heavy role , you will engage with both domestic and global customers, understand their needs, and deliver tailored solutions that create long-term value. This role involves handling Inbound Customer Queries as well as Outbound Lead Conversions , ensuring every interaction is meaningful, empathetic, and results-driven. What You’ll Do ·        Interact with customers through inbound & outbound voice calls ·        Understand customer requirements and recommend the right solutions ·        Build strong rapport and nurture trust-based relationships ·        Deliver exceptional customer experiences with every interaction ·        Convert qualified leads and contribute to overall sales performance ·        Manage customer follow-ups, objections, and escalations professionally What We’re Looking For ·        Excellent spoken English with clear articulation ·        Experience in international BPO, customer service, sales, travel, hospitality, wellness, healthcare, or any premium service industry ·        Strong relationship-building and problem-solving skills ·        Ability to handle voice-based customer interactions with confidence ·        Growth-oriented mindset and willingness to work in rotational shifts (WFO) What You’ll Get ·        Best-in-class salary + attractive performance incentives ·        Opportunity to work with a global customer base ·        Fast-growth environment with career advancement opportunities ·        Supportive leadership, world-class training, and a 5-day work week If you’re passionate about customer experience, sales success, and global communication , we’d love to hear from you. Apply Now / DM me for more details

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