Head of Customer Service
3 weeks ago
Job Title: Head of customer service Company: Lifetime Health Location: Jayanagar Bangalore Salary : As per your previous drawn and expertise Employment Type: Full-Time About Us: LifetimeHealth is a leading provider of home healthcare services, specializing in nursing and physiotherapy. We are committed to delivering high quality, compassionate care to our patients in the comfort of their homes. Join our dedicated team and make a difference in people’s lives every day. Role Overview: We are seeking an experienced and dynamic Customer Support Head to lead and oversee our Customer Support, Sales, and Service Line operations. The ideal candidate will be responsible for ensuring exceptional customer experience, driving sales growth, and maintaining service excellence. This role demands strong leadership skills, strategic thinking, and a passion for healthcare. Key Responsibilities: Lead and manage the Customer Support team, fostering a positive and productive work environment. Develop and implement customer service policies and procedures to ensure high-quality service delivery. Monitor and analyze customer feedback to identify areas for improvement and drive customer satisfaction initiatives. Oversee the Sales team, setting and achieving sales targets, and developing strategies to enhance sales performance. Coordinate with the Service Line team to ensure seamless service delivery and address any operational issues. Train, mentor, and support team members to enhance their skills and performance. Collaborate with other departments to align customer support and sales efforts with company goals. Prepare and present regular reports on customer support and sales performance to senior management. Qualifications: Bachelor's degree Proven experience in a customer support or sales management role. Excellent leadership and team management skills. Strong problem-solving abilities and a strategic mindset. Exceptional communication and interpersonal skills. Ability to work under pressure and handle multiple tasks simultaneously. Proficiency in CRM software and other relevant tools. Passion for delivering outstanding customer service and improving patient care.
-
Head of Service Operations
3 weeks ago
bangalore, India Ola Electric Full timeJob Description Job Title: Service Head Location: Bengaluru (with pan-India oversight) Department: Customer Service & After Sales Reports To : CEO Job Summary We are seeking an experienced and dynamic Service Head to lead Ola Electric’s national service and after-sales operations. The role will be responsible for driving service excellence, customer...
-
Head of Service Operations
3 days ago
Bangalore, India Ola Electric Full timeJob Description Job Title: Service Head Location: Bengaluru (with pan-India oversight) Department: Customer Service & After Sales Reports To : CEO Job Summary We are seeking an experienced and dynamic Service Head to lead Ola Electric’s national service and after-sales operations. The role will be responsible for driving service excellence, customer...
-
Head of Service Operations
4 days ago
bangalore, India Ola Electric Full timeJob DescriptionJob Title: Service HeadLocation: Bengaluru (with pan-India oversight)Department: Customer Service & After SalesReports To: CEOJob SummaryWe are seeking an experienced and dynamic Service Head to lead Ola Electric’s national service and after-sales operations. The role will be responsible for driving service excellence, customer satisfaction,...
-
Head of Service Operations
3 weeks ago
Bangalore Division, India Ola Electric Full timeJob Description Job Title: Service Head Location: Bengaluru (with pan-India oversight) Department: Customer Service & After Sales Reports To : CEO Job Summary We are seeking an experienced and dynamic Service Head to lead Ola Electric’s national service and after-sales operations. The role will be responsible for driving service excellence, customer...
-
Head of Customer Success
6 days ago
bangalore, India Primesoft Inc Full timeAbout us- A leading OTT software platform for Tier 1 media, sports and entertainment. The company has scaled to 300+ global colleagues over the past four years, and serves global customers as diverse as the New York Yankees to some of the world's largest Telcos. The company was founded by former executives from Disney, HBO, AT&T, McKinsey and many others....
-
Head of Customer Success
7 days ago
bangalore, India Primesoft Inc Full timeAbout us-A leading OTT software platform for Tier 1 media, sports and entertainment. The company has scaled to 300+ global colleagues over the past four years, and serves global customers as diverse as the New York Yankees to some of the world's largest Telcos. The company was founded by former executives from Disney, HBO, AT&T, McKinsey and many others....
-
Head - Concierge Services
1 week ago
bangalore, India Entrust Family Office Full timeAbout Entrust Family Office Entrust Family Office is a leading Multi-Family Office committed to serving ultra-high-net-worth individuals (UHNI) and uber-wealthy families with a comprehensive range of financial and non-financial services, tailored to their unique needs. Position Overview: Head - Concierge Services Entrust Family Office is building a...
-
Head - Concierge Services
1 week ago
Bangalore, India Entrust Family Office Full timeAbout Entrust Family Office Entrust Family Office is a leading Multi-Family Office committed to serving ultra-high-net-worth individuals (UHNI) and uber-wealthy families with a comprehensive range of financial and non-financial services, tailored to their unique needs. Position Overview: Head - Concierge Services Entrust Family Office is building a...
-
Head - Concierge Services
1 week ago
bangalore, India Entrust Family Office Full timeAbout Entrust Family OfficeEntrust Family Office is a leading Multi-Family Office committed to serving ultra-high-net-worth individuals (UHNI) and uber-wealthy families with a comprehensive range of financial and non-financial services, tailored to their unique needs.Position Overview: Head - Concierge ServicesEntrust Family Office is building a world-class...
-
Customer Service
2 weeks ago
Bangalore, Karnataka, India HSBC Full timeSome careers open more doors than others If you re looking for a career that will unlock new opportunities join HSBC and experience the possibilities Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further HSBC Corporate and Institutional...
