Executive - Customer Support (2-3 Yrs) Bangalore (after-sales/customer Service)
2 weeks ago
Job Title Customer Support Executive- Location Bangalore WFO - Experience 2-3 Years- Languages English Hindi Fluent Position Summary We are looking for a Customer Support Executive who is passionate about delivering exceptional service and ensuring customer satisfaction The role involves handling customer inquiries resolving complaints and providing guidance through various communication channels calls emails and chats The ideal candidate will have strong communication skills a problem-solving mindset and a genuine desire to help customers Key Responsibilities - Handle inbound calls and live chat interactions with professionalism and empathy- Provide quick efficient and personalized solutions to customer issues- Accurately record customer interactions and resolutions in CRM systems- Resolve customer issues at the first point of contact First Contact Resolution - Collaborate with cross-functional teams to resolve complex cases- Adhere to compliance quality and performance standards- Maintain productivity while meeting key metrics CSAT AHT SLA - Identify opportunities to improve customer satisfaction and loyalty- Contribute to continuous process improvements- Uphold Snabbit s brand voice and customer service valuesRequirements - 2-3 years of experience in customer service or call center environments- Experience in handling customer complaints and providing effective resolutions- Graduate or HSC qualified- Excellent communication skills in English and Hindi mandatory - Strong customer empathy and emotional intelligence- Ability to remain calm under pressure and maintain professionalism- Detail-oriented and solution-focused mindset- Proficient in using multiple systems and chat tools- Flexible to work in rotational shifts 6 AM - 9 PM 6 days a week ref updazz com
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Bangalore, Karnataka, India Placjo Full timeAbout the Role As a Customer Support Associate - Voice you will be handling inbound voice calls primarily internal calls with no sales targets Your main responsibilities will include assisting customers with their queries and providing efficient resolutions focusing on key parameters like Average Handling Time AHT Key Responsibilities - Handle inbound...
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Customer Service Executive
2 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
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Customer Support Specialist
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bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeLooking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...
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Customer Support Executive
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Bangalore, India D Square Consulting Service Full timeJD - Customer Support Executive (Danish Language) - This is a full-time opportunity with- D Square Consulting Services Pvt. Ltd. - Experience:- 2+ years (including a minimum of 1 year in the hospitality industry) - Work Mode:- Work from Office - Work Hours:- 9:00 AM - 5:00 PM (Central European Time) | 1:30 PM - 9:30 PM (Indian Time) Location:- Bangalore The...
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Bangalore, Karnataka, India 4 Point 2 Technologies Pvt Ltd Full timeDirect Sales ExecutiveIn-Office Bangalore Karnataka India SalesAbout Company - We are a technology company that provides unique bespoke and cutting-edge Experiential Marketing Solutions and Services to organisations across sectors by leveraging the latest developments of Augmented Reality - A leader in innovation service and consultation the organisation...
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Bangalore, Karnataka, India 4 Point 2 Technologies Pvt Ltd Full timeDirect Sales ExecutiveIn-Office Bangalore Karnataka India SalesAbout Company - We are a technology company that provides unique bespoke and cutting-edge Experiential Marketing Solutions and Services to organisations across sectors by leveraging the latest developments of Augmented Reality - A leader in innovation service and consultation the organisation...
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Bangalore, Karnataka, India Prosperr.io Full timeJob description1 Assist in managing customer relationships and ensuring they get the most out of our platform 2 Collaborate with the Customer Success team to address customer inquiries and resolve issues 3 Help track customer satisfaction and identify opportunities for improvement 4 Gain hands-on experience in customer onboarding training and support...
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Sales Executive
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Jigani, Bengaluru, Karnataka, India Bangalore Sales Corporation Full timeSales Executive -Minimum Experience 2 -3 yrs Education: - MBA in Marketing Location - Bangalore Job Description - Co-ordinate with customer to collect orders and confirm delivery date. Forward the order to the production team to manufacture the good. Track the production status on day to day and see that the goods has to be deliver to the customer on...
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Bangalore, India 4 Point 2 Technologies Pvt Ltd Full timeDirect Sales Executive In-Office Bangalore, Karnataka, India Sales About Company: - We are a technology company that provides unique, bespoke and cutting-edge Experiential Marketing Solutions and Services to organisations across sectors by leveraging the latest developments of Augmented Reality. - A leader in innovation, service, and consultation, the...
