Associate - Customer Success (1-3 Yrs) Bangalore (after-sales/customer Service)

3 days ago

Bangalore Karnataka, India Prosperr.io Full time

Job description1 Assist in managing customer relationships and ensuring they get the most out of our platform 2 Collaborate with the Customer Success team to address customer inquiries and resolve issues 3 Help track customer satisfaction and identify opportunities for improvement 4 Gain hands-on experience in customer onboarding training and support processes Required Qualifications Experience 0-1 years of experience in client-facing roles Education Bachelor s degree in Engineering MBA or Any Bachelor Degree Skills 1 Strong communication and interpersonal skills with the ability to effectively engage with customers and team members 2 Attention to Detail Excellent multitasking abilities with a keen attention to detail 3 Technical Proficiency Proficiency in Microsoft Office suite Word Excel PowerPoint and the ability to quickly learn and adapt to new software tools 4 Attitude Positive attitude eagerness to learn and a commitment to contributing to a collaborative team environment What We re Looking For 1 Excellent communication skills both written and verbal 2 Strong problem-solving abilities and a customer-first mindset 3 Eagerness to learn and adapt in a dynamic environment 4 Previous experience or coursework in customer service sales or a related field is a plusSeniority Level Entry level ref updazz com

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