Associate - Customer Service (0-4 Yrs) Bangalore (after-sales/customer Service)

3 weeks ago


Bengaluru, Karnataka, India RAPRO Solutions Full time

Skills English Hindi TeluguQualification GraduationSalary up to 5 5 LPA Food etcExperience 0 to 4 Years Job Summary We are looking for a Customer Service Associate to manage customer queries resolve issues and ensure a positive customer experience through voice email or chat support Key Responsibilities - Handle incoming customer queries via phone- Provide accurate product service information- Resolve complaints efficiently and professionally- Document customer interactions in CRM tools- Coordinate with internal teams for issue resolution- Follow up to ensure full customer satisfactionRequirements - Good communication skills English Hindi Telugu- Basic computer knowledge and typing speed- Ability to remain calm under pressure- Positive attitude and problem-solving skills- Flexible to work in rotational shifts if required ref updazz com



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