Customer Service Associate Iii
4 weeks ago
At TE you will unleash your potential working with people from diverse backgrounds and industries to create a safer sustainable and more connected world Job Overview TE Connectivity Ltd is a 16 4 billion global technology and manufacturing leader creating a safer sustainable productive and connected future For more than 75 years our connectivity and sensor solutions proven in the harshest environments have enabled advancements in transportation industrial applications medical technology energy data communications and the home With 89 000 employees including more than 8 000 engineers working alongside customers in approximately 140 countries Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success The team will support in the background the whole Customer Service Organization intercompany business Responsibilities To deliver extraordinary customer experience As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extra ordinary customer experience on every inquiry Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE Delivering swift results to exceed expectations Order Management - Entry of paper fax customer purchase orders into TE SAP order management system Completely and accurately enter all relevant purchase order data elements including part numbers shipping and billing information and any special instructions Orders are to be created per documented work instructions Utilize TE Knowledge Base to resolve technical procedural issues while doing the daily task Quotations - Receive inbound quotation requests from customer and sales Generate standard quotes using TE SAP System Send quotes via email to customers and sales Backlog Management Order Changes - Work with Material Planners and controllers and internal support functions to manage and cater to customer requests on better delivery dates Make changes to existing sales orders in TE SAP System based on requests from CCP Customers and Sales Utilize knowledge base to understand individual customer contractual conditions for change orders Make decisions on accepting rejecting or modifying requests for change orders Focus on getting deliveries cut for Orders that are past due on our systems at the earliest Returns - Receive return requests from Quality Sales customer Generate RE Order in the system and create a CR after validating all the essentials of the material that is being returned by a customer for various reasons Cross trainings Learning and supporting all the transactions within the region cross region Innovation Challenge self to develop new and improved ideas for all that we do Skills Education Required Any Graduate 10 2 3 Flexible to work in shifts Customer centric Excellent communication skills Communicate with end customers via various channels such as telephone email and chat inquiries to resolve technical questions and propose options and solutions Relevant experience in end to end order management SAP ERP Preferred Competencies Values Integrity Accountability Inclusion Innovation Teamwork Location Bangalore KA IN 560076 City Bangalore State KA Country Region IN Travel None Requisition ID 136846 Alternative Locations Function Customer Service
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Customer Service Associate
2 weeks ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeJob Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...
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Bangalore, Karnataka, India Arrow Electronics Full timePosition Service Desk Analyst III IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...
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Customer Support Associate
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Customer Service Associate Iii
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Bengaluru, Karnataka, India Allstate Full timeAt Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...
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Customer Service Representative
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Customer Service Associate Iii
15 hours ago
Bengaluru, Karnataka, India TE Connectivity Full timeTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales and post-sales service functions. They take and process transactions via phone, internet, and correspondence from customers and respond to inquiries about TE’s products or services. They may promote and sell our...
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Customer Service Associate Iii
16 hours ago
Bengaluru, Karnataka, India TE Connectivity Full timeTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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