Intouchcx - International Account Manager - Customer Service (1-6 Yrs) Bangalore (after-sales/customer Service)
6 days ago
As a VIP Customer Service Associate You Will - Have daily interactions with VIP customers and handle all issues from end to end via phone social media and chat - Proactively engage customers via social media to encourage participation in upcoming sales events - Quickly and and effectively build rapport with customers diagnose and resolve issues- Engage with VIP players through 1 1 interaction to increase sales and customer retention - Moderate the forums flag posts monitor Bugs Issues category review escalations from moderators - Engage in Social Media monitoring and moderation Facebook Instagram and Twitter accounts - Perform Beta feedback summary and analysis - Quickly and effectively build rapport with customers as well as understanding customer needs and requests - Provide great service without escalations and create an overall excellent customer experience for VIP players - Go the extra mile to engage with customers solving their issues and ensuring satisfactionAs a VIP Customer Service Associate You Have - A post-secondary degree in any major- 2- 4 years of customer service experience- Fluency in spoken and written English- Excellent reading comprehension and writing skills- The ability to think critically on assigned projects ask questions and work with a positive and flexible attitude- A sense of professionalism and ability to develop good relationships- Strong analytical skills and attention to detail- A flexible schedule - Must be okay to work nights- Previous experience in script free chat and email processPerks Benefits - An attractive compensation package with performance-based incentives- Incredible learning and growth opportunities- Outstanding rewards and recognition program employee engagement activities- Free Food and Transport while working on-site- Medical InsuranceTo get a Detailed information about the Position Contact HR Sanjana at 8147091044 ref updazz com
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Bangalore, Karnataka, India INTOUCHCX Full timeWe are currently Hiring for International Non Voice Process Email and Chat supportContact HR Meghana A CPhone number 9620689154Email I d ac meghana intouchcx comLocation Bangalore Ecity Phase 1 - Face to Face Interview If you re interested in this position you can revert me back or you can directly contact me on the above number - Having daily...
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Vip Customer Service Associate
3 days ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
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Vip Customer Service Associate
1 day ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
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Vip Customer Service Associate
1 day ago
Bengaluru, Karnataka, India IntouchCX Full time**About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **As a VIP Customer Service Associate, You Will** - Have daily interactions with VIP...
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Bangalore, Karnataka, India Catalyst Cx Full timeAbout Our Client Our client is a leading provider of sales distribution and service for Uninterruptible Power Supplies UPS and batteries They are a well-established company with a strong market presence and a commitment to providing high-quality products and exceptional customer service Job Summary We are seeking a highly motivated and results-oriented...
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International Customer Service Advisor
5 days ago
Bengaluru, Karnataka, India Bangalore Job Hub Full timeHiring for International Customer Support Process - IntouchCX **Requirements**: Education: PUC is fine Experience: Minimum 6 months in International Voice Process Age Limit: Up to 45 years Job Details: Shift: 5 Days Working, 2 Days Off Location: Electronic City (E-city) **Salary**: Up to ₹28,000 - ₹30,000 take-home Plus 1000 attendance...
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International Customer Service Advisor
1 week ago
Electronic City, Bengaluru, Karnataka, India Bangalore Job Hub Full timeHiring for International Customer Support Process - IntouchCX **Requirements**: Education: PUC is fine Experience: Minimum 6 months in International Voice Process Age Limit: Up to 45 years Job Details: Shift: 5 Days Working, 2 Days Off Location: Electronic City (E-city) **Salary**: Up to ₹28,000 - ₹30,000 take-home Plus 1000 attendance...
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Bengaluru, Karnataka, India IntouchCX Full timeGreetings from IntouchCX ! We are currently Hiring for **International Non Voice Process | Backend Associate** **Contact** **HR Sanjana** **8147091044** **The role of Back Office Associate, will be responsible for**: - Conduct identity verification checks by reviewing customer-provided documents and system-generated alerts. - Analyze patterns and...
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Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeLooking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...
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Customer Support Executive
1 week ago
Electronic City, Bengaluru, Karnataka, India IntouchCX Full timeROLE: Customer Service Associate -Voice (Technical support) About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the Job Are you a...
