Intouchcx backend Support international Process

2 days ago


Bengaluru Karnataka, India IntouchCX Full time

Greetings from IntouchCX

We are currently Hiring for **International Non Voice Process | Backend Associate**

**Contact** **HR Sanjana** **8147091044**

**The role of Back Office Associate, will be responsible for**:

- Conduct identity verification checks by reviewing customer-provided documents and system-generated alerts.
- Analyze patterns and potential fraud indicators to identify and flag suspicious activity.
- Ensure compliance with internal policies, regulatory requirements, and fraud prevention best practices.
- Collaborate with internal teams to resolve verification issues and enhance identity validation processes.
- Maintain accurate documentation and ensure timely resolution of verification cases.
- Stay updated on evolving fraud trends and security measures to continuously improve verification protocols.

**Benefits**
- Must successfully pass a background check
- High school diploma or equivalent required
- Post secondary degree is a plus
- Must have a **minimum of 1 year**of **experience** in back office work for international client

**Job Types**: Full-time, Permanent

Pay: Up to ₹23,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- US shift

Work Location: In person


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