Associate - Customer Support (0-5 Yrs) Bangalore (after-sales/customer Service)
21 hours ago
About the Role As a Customer Support Associate - Voice you will be handling inbound voice calls primarily internal calls with no sales targets Your main responsibilities will include assisting customers with their queries and providing efficient resolutions focusing on key parameters like Average Handling Time AHT Key Responsibilities - Handle inbound customer queries over the phone - Provide accurate and timely information and solutions - Maintain a high level of customer satisfaction - Adhere to communication protocols and company policies - Collaborate with team members to ensure smooth operations Locations Language Requirements We require candidates who are proficient in English and at least one of the regional languages listed below for their respective locations Location Language Requirements Monthly Stipend Range INR Bangalore English and Kannada Tamil 15 000 - 20 000Shift Timings - 9 hours per day including a 60-minute break - 6-day work week - Rotational shifts 24 7 environment - Typical shifts include 9 AM to 5 PM 10 AM to 6 PM - Late evening night shifts e g 3 PM to 12 AM 4 PM to 1 AM 5 PM to 2 AM 6 PM to 3 AM are also part of the rotation - Company-arranged drop-off service will be provided for shifts ending after 9 30 PM Apprenticeship Program Details This apprenticeship program is designed for - NAPS National Apprenticeship Promotion Scheme Undergraduates- NATS National Apprenticeship Training Scheme GraduatesAttendance will be managed through Writer Information s HRMS system Selection Certification Process 1 Interview Process 3 Rounds - HR Screening- Interview- Online English Test An AI-based test with a passing score of 52 out of 100 Candidates who do not pass can reappear or reapply after 30 days for the same position 2 Batch Joining Candidates will join in groups of 25-30 3 Post-Joining Training Certification 3 Weeks - Mandatory 3-week training program no leave allowed during this period - Includes On-the-Job Training OJT and classroom training - Weekly evaluation parameters will be in place - Upon successful completion you will receive a certificate making you eligible to be part of the team Non-certified candidates will exit but can reapply after 90 days Career Growth Incentives - Internal Job Postings IJPs Opportunities for career progression within the company are available every 6 months - Incentive Programs Attractive incentive programs including special day incentives are in place ref updazz com
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Bengaluru, Karnataka, India RAPRO Solutions Full timeSkills English Hindi TeluguQualification GraduationSalary up to 5 5 LPA Food etcExperience 0 to 4 Years Job Summary We are looking for a Customer Service Associate to manage customer queries resolve issues and ensure a positive customer experience through voice email or chat support Key Responsibilities - Handle incoming customer queries via...
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Customer Support Associate
10 hours ago
Bengaluru, Karnataka, India Writer Business Services Full time ₹ 1,50,000 - ₹ 2,00,000 per yearAbout the Role: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Associates Voice. This is a non-sales role, primarily handling inbound calls (internal). You will assist customers with their queries, provide accurate resolutions, and maintain high service standards.Key Responsibilities: Handle inbound...
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Bengaluru, Karnataka, India Simplotel Technologies Full timeCompany Profile Simplotel is a Bangalore based SaaS start-up helping over 2 000 hotels across the globe grow their business The name Simplotel comes from a combination of Simple and Hotel - our mission is to Simplify the life of hoteliers through technology Our customers are hotels of various sizes Simplotel was founded in Oct 2013 and is funded by India...
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...
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- Customer Support Professional/companion
3 weeks ago
Bengaluru, Karnataka, India Karepa Technologies Full timeWe are seeking empathetic reliable and dedicated companions to join our team As a companion you will provide emotional support practical assistance and companionship ensuring the customers their comfort and safety during various activities and appointments Key Responsibilities Hospital Consultations Accompany customers to medical appointments ...
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Bengaluru, Karnataka, India A3 Techno Solutions Full timeJob Title : Customer Care Executive (Automobile Industry)Location : Bangalore, IndiaShift : Night ShiftCompany Overview :A3 Techno Solutions is a leading player in the automobile industry, dedicated to delivering top-quality products and services. Our Bangalore team is expanding, and we are seeking enthusiastic and skilled Customer Care Executives to join us...
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India RAPRO Solutions Full timeCTC - Up to 5.5 LPALanguage - English, Telugu & HindiBenefits - Food provided / Health insurance /Provident Fund Work Location - Prestige Tech Park Rd, Kadubeesanahalli, BengaluruWorking days- 5 days (Rotational shift with rotational week off)Role DescriptionThis is a full-time on-site role for a Customer Support Associate located in Bengaluru. The Customer...
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Customer Support Associate
11 hours ago
Bengaluru, Karnataka, India Shrinidhi Full time ₹ 3,80,000 - ₹ 4,66,000 per yearJoin the Alorica Team as an AssociateJob Location: EcoSpace, BangaloreInterview Location: Lyros Technologies Pvt Ltd, Q-2,7th Floor, Cyber Towers, Hitech City, Madhapur, Hyderabad. Telangana-500081, India.Alorica is Hiring FreshersAre you ready to kickstart your career in customer support? Join Alorica and be a part of a dynamic team providing world-class...
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Urgent) Customer Support Associate
3 weeks ago
Bengaluru, Karnataka, India RAPRO Solutions Full time1. CTC - Up to 5.5 LPA2. Language - English, Telugu & Hindi3. Benefits - Food provided / Health insurance /Provident Fund4. Work Location - Prestige Tech Park Rd, Kadubeesanahalli, Bengaluru5. Working days- 5 days (Rotational shift with rotational week off)Role DescriptionThis is a full-time on-site role for a Customer Support Associate located in Bengaluru....
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Associate - Customer Support
9 hours ago
Bengaluru, Karnataka, India Your Pitchh Full time ₹ 4,50,000 per yearCustomer Support Associate (International Voice Process)Requirements:- Excellent Communication in English.Fresher/Experience both are welcome to apply- Candidates who are in Bangalore are only preferred- Immediate joiners onlyJob summary:The International Voice Process Advisor is responsible for managing customer interactions across global markets through...
