Customer Support Associate
15 hours ago
**Job Title**: Customer Support Associate**:
**Location**: Bangalore, India (On-site)
**Company**: ContactPoint 360
**About ContactPoint 360**:
At **ContactPoint 360**, we are committed to delivering exceptional customer experiences through innovation, empathy, and collaboration. Our Bangalore office fosters a **diversified and enriching work culture**, where every team member is empowered to grow and contribute meaningfully.
If you’re passionate about providing outstanding service and building strong customer relationships, we’d love to have you on our team
**Role Overview**:
We are looking for enthusiastic and customer-focused professionals to join our growing support team. As a **Customer Support Associate**, you will be the first point of contact for our clients’ customers — resolving queries, providing accurate information, and ensuring an excellent customer experience across all touchpoints.
**Key Responsibilities**:
- Provide timely, accurate, and professional responses to customer inquiries.
- Identify customer needs and offer appropriate solutions or escalate when required.
- Maintain detailed and accurate records of all interactions in the system.
- Meet performance metrics including quality, efficiency, and customer satisfaction.
- Collaborate with team members and cross-functional departments to resolve complex issues.
- Continuously strive to improve customer experience through feedback and best practices.
**Requirements**:
- Bachelor’s degree or equivalent qualification.
- 0-2 years of experience in customer service, BPO, or a contact center environment (freshers are welcome).
- Excellent verbal and written communication skills in English (additional languages are a plus).
- Strong problem-solving and active listening abilities.
- Flexible to work in rotational shifts, including weekends if required.
**What We Offer**:
- Competitive salary and performance-based incentives.
- Comprehensive training and continuous learning opportunities.
- A positive, inclusive, and engaging workplace culture.
- Career growth and internal mobility opportunities across global location
ContactPoint360 is a premier outsourcing company offering CX, EX, and AI solutions. Our aim is to transform ContactPoint360 into the most sought-after tech-enabled outsourcing company. Through excellence and innovation, we strive to revolutionize CX industry standards and exceed client expectations
-
Customer Support Associate
14 hours ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeCustomer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...
-
Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...
-
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeTroubleshoot customer issues with products or services. - Provide information about company policies, features, and updates. - Handle customer complaints and escalate complex issues to relevant teams. - Maintain accurate customer records and interaction logs. - Offer product recommendations and cross-sell opportunities - Monitor customer satisfaction levels...
-
Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
-
Customer Support Associate
6 days ago
Bengaluru, Karnataka, India Explorex Technologies Private Limited Full timeHubby, [15/02/2025 14:58] Job Description: Customer Support Associate - Explorex Location: Bangalore Role Type: Full-Time Experience Level: 1-3 years Job Title: Customer Support Asociate - Explorex Ecosystem (Elite Focus) Location: Bangalore Department: Customer Success Reports To: Customer Success Manager About Explorex: Explorex is revolutionizing...
-
Customer Support Associate
2 days ago
Electronics City, Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time**Answering Customer Inquiries**: Addressing customer questions about products, services, or company policies. - **Troubleshooting**: Helping customers resolve technical issues or other problems. - **Handling Complaints**: Listening to customer concerns, empathizing with them, and finding appropriate solutions. - **Providing Instructions and Guidance**:...
-
Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Jobeefie pvt Ltd Full timeUrgent Hiring ! Job title : Customer Support Associate Location :Banglore Qualification :10+2 or above **Salary**: experience 20k, fresher 18K Required:Communication skills Languages :English ,Hindi +2 Regional Languages **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift **Language**: - English (required) -...
-
Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Subhadrajobs consultancy Full timeWe are hiring for the Customer Support Associate for the Bpo, We are giving a free jobs. Any Graduate can apply. Need fluent English + Hindi + Tamil + Kannada + Malayalam languages. Day shift there. It's WORK FROM OFFICE. CTC : 20 K to 25 k ctc incentive and Quarterly Bonus also. Looking immediate joiner. **Job Types**: Permanent,...
-
Customer Support Associate
15 hours ago
Bengaluru, Karnataka, India VCollaborate consulting Full timeFull-time, Permanent Pay: 18,000.00 per month **Hindi Is Mandaytory** Hiring for **Customer Support Associate Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: 18000 in hand** **Job Location:...
-
Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India VCollaborate consulting Full timeFull-time, Permanent Pay: 18,000.00 per month **BPO Experience is mandory** **Hindi Is Mandaytory** Hiring for **Customer Support Associate Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: 18000 in...
